Me and my friend arrived at the hotel with no issue at all, their staffs let us checked in. We got a deluxe seaview hotel with nice view. We went out for a shortbreak lunch and when came back to the hotel the same staff who let us checked in said there was a problem with our hotel voucher, it... More

nice hotel to the price and friendly staff, it is a used hotel but clean

I have stayed at many hotels/motels/resorts over the years, and this one would struggle to make a 2 star, let alone being classified as a 4 star. Like Buster and Bailey's review, my experience with Tropical Garden Resort was the worst I have ever experienced. The staff, just did not want to know you, they used their lack of the... More

We arrived and promptly we shown our room, up 3 very steep steps of 40 odd steps, then an old lift that worked some times, so if it didnt we had towalk another 3 flights of steps. Day Two the toilet would not flush, we had staff fix it, then day 3 same thing, so we told reception that we... More

For those guests that find steps difficult think hard before booking this hotel! Just getting up to the hotel lobby there are many steps to negotiate. The hotel is built on many levels and there is only a lift from the second floor to the fourth. To get from the lobby to the second floor there are many steep steps... More

I made my reservation with this place 6 months before arriving. I was very specific in my request and confirmed it several times via email before arriving. I had even my pickup arranged by the hotel so naturally I assumed that they were well aware of the time we were to be arriving at the hotel. On arriving though.......the staff... More

We really enjoyed our stay here. Beautiful grounds and lovely pool. We didn't use the gym or pool tables, so can't comment. Breakfast was good with lot's of choices. The front desk staff was very helpful with trip planning and checking in. One morning we had to leave early and they packed us breakfast. As you have probably read, there... More

I stayed at this place end February 2012. I had just check ahead some names of hotels at Kata beach, before taking my plane. At the airport I checked some of thoses hotels and could negociate quite well the price for 2 nights. Once arrived at the hotel, nice reception, good room in the front building and small view on... More

Lovely fully equipped hotel close to beautiful quiet kata beach. Food was great-room service was quick and delicious. Lots of stairs to our room although they have lifts. Rooms were large and presented well. Loved the staff as they were very attentive and made out stay a pleasure. The hotel has two pools with swim up bars. Very good value... More