we ate dinner in the restaurant of the hotel - "MALI". we order a fish, sweet and sour chicken and 2 shakes. the fish (BBQ) was terrible (the red snepper), the chicken wasnt good either. in addition, they brought me a "water malon shake" that looks like a juice. when i asked to replace it - the waitor said "no"... more

We arrived around 11pm with a confirmed online booking and were told that they were fully booked. No apologies. We were told we could go to their sister hotel if we liked. They also mentioned that my credit card wouldn't be charged, which of course it was. 3 weeks later, with no sign of a refund, I'm just thankful we... more

We stayed here for 4 nights, and loved it! The location is great, just a short walk from everything you need and close to the beach. The arcitecture and interior is beautiful, young and fresh, and we felt we got a lot for our money. The room was cheap compared to other hotels with the same standard. We just got... more

I stayed at Sugar Palm resort for 1 night.The location is fantastic - a couple of minutes to the beach and bars and restaurants all within walking distance. My room was spotlessly clean - but unfortunately extremely sterile and lacked any character and was i found somehow not very comfortable.Everything was white and the bed was in the middle of... more

I have nothing but praises for this little gem. Everything, from breakfast to hospitality, was astounding. The staff were wonderful & they went all out to accommodate us. My friend & I stayed there for the last weekend of September ’09 & we didn’t want to leave! We booked our room through AirAsia. The moment we arrived, we were greeted... more

We stayed for 12 days 7th to 19th sept had no problems at all with anything, breakfast was good plenty of selection, front desk was helpful with any correspondance and all the staff i spoke with understood english, pool lovely, rooms nice and clean, room cleaning staff frendly and efficient. Its situated in the wright spot very short walk to... more

My husband and I thoroughly enjoyed our stay at the Sugar Palm Resort. The staff were very friendly and the room was very spacious with excellent Air Con which was a welcome relief from the somewhat humid atmosphere that the month of September seems to bring. The shower always provided nice hot water despite other comments to the contrary and... more

My wife and I, celebrating our 2 year wedding anniversary did a South East Asia trip for about 3 weeks – staying in Singapore, Bali, Phuket, Koh Samui and Bangkok To keep things simple and easy I’ll first review the hotel and then just list the keys things you need to know about the actual location itself (in point form)... more

Likes: 1. Value for money $. 2. Very good service. Staff were very friendly and approachable. 3. Room. Spacious and fully equipped. 4. Bathroom. Bathrobes and bathtub! 5. Location. Suitable for families with young children because it's away from the major pubs and clubs at Bangla St. 6. Nearby restaurants serve delicious Thai food for a very reasonable price. 7.... more