Location wonderful Hotel frontage and downstairs areas very good Staffing levels - very poor Wonderful Staff very helpful Beds- you can feel the springs through the covers Condition of rooms was appauling, shabby and dirty Bar service- no staff Restaurant Nice staff - Cold food served on cold plates, packet food on a packet sauce if you are a vegetarian.... More

Before travelling i read the previous reviews and almost cancelled. I am glad i didn't. the hotel was great, Breakfast Hot not cold, Staff friendly and helpful. We asked for a room change and got it straight away this was due to bed nothing else. We new there were repairs being done and understod this but it didnot distrupt our... More

We enjoyed our relaxing stay 14th and 15th May. Studley Castle is full of character, clean, quiet, well staffed, set in lovely countryside. Staff were very welcoming, helpful, polite especially Sandie. Food is of a good standard. Rooms are acceptable, clean but could do with updating, Bathrooms very clean with good showers. The main areas reception, bar, dining Hall and... More

My husband and I stayed at Studely Castle on 5 & 6th May as we wanted to explore the area. We had a weekend from hell. We were woken up by the fire alarm on the Monday and all made our way down from the third floor, joining other guests on the way. At no time were we helped by... More

We stayed at this hotel on the 4th and 5th of may,the staff were lovely helpful and friendly,but the hotel its self is understaffed ,so you had to wait to be served in the bar,The carvery was very nice but it was left out most of the day they run out of gravy,plates were cold,Would be much better if they... More

My wife and myself stayed in the castle and was witness to the unfortunate events that came on the morning of the 6th of may. Fire alarm went off at 7.35am that morning, we was greeted at the bottom of the stair by a lovely lady called Sandie who had been the Duty manager on shift from the late shift... More

Where do i begin,firstly we arrived at 19.00pm only to be told our room was not ready and asked to wait in the bar and have a free drink,thank you.We were then given the keycard to a room on the 3rd floor,strange though because when we arrived to check in the original allocated room on the hotel form we had... More

I was in the hotel when we had that fire on Monday at 6am, we could see the flames but none got injured. The room rate is pretty cheap for a castle and there is a reason. Some people would say the hotel is shabby, well, yes, the carpet is worn and would fit better in a pub, our bath... More

Stayed for two nights and this was the best stay yet. Staff were extremely helpful - thanks Sandra for giving me room 7 - you certainly went out of you way all weekend. Meals were extremely good if the service at times was a bit slow - although credit to the two waitresses on Sunday night who certainly held the... More