Got nice new junior suite! more

Nice hotel in a good location close to Karon beach. Staff very friendly, good breakfast and lots of restaurants nearby. A few problems outweigh the good points though. If there are people in the adjoining rooms or above, you can hear quite a lot of their noise. We asked to be moved as the person above us sounded like he... more

We enjoyed our stay at the old Phuket and found the staff helpful and the language reasonable. We did book a spa room and found the spa to be a bit outdated and really it didn't work well and because of that we tried to change the room but the staff did not want to do that so we just... more

Really enjoyed our stay. Close to beach and eating places yet very quiet at night. Staff were pleasant and helpful. We had deluxe terrace which had everything we needed. For the price it was brilliant. more

The Old Phuket is located at a great spot, a short walk to the beach. The room was very clean. Breakfast was ok with all the basic staples. The staff was nice. I had a problem with the shower/bath drain but it was addressed. The atmosphere was pretty calm and peaceful, exactly what I was looking for. I booked my... more

Hotel is just below average in terms of cleanliness, facilities and ambience but it was the service that really stunk. Staff can only understand the most basic of English and any more complex request or problems are treated with annoyance. On first arriving, we found that we had twin beds despite requesting a Queen or King and there were hairs... more

location is not great, too far far the beach and noisy. We had the Deluxe Terrace room which was dark and musty selling, the terrace was useless and faced out on the street. The staff however were very nice and extremely helpful even when we checked out 3 days early and found better accomodations. more

I stayed here for six nights with my daughter and cousin. Because it was the high season, and it was a last-minute trip, we had to switch rooms after two nights from deluxe to spa deluxe rooms (we had two rooms). The first rooms were much brighter, but the beds were smaller, although both were 'twin' sized. The spa rooms... more

I loved my stay at The Old Phuket, whose architecture, I must say, is easier on the eyes than many of the hotels in Phuket. The staff were completely friendly and discreet – great senses of humour! They were encouraging of my no doubt terrible attempts at the Thai language and were always chatty and warm. I was travelling by... more