Crystal inn has a great location in the center of Phuket town, close to shops and restaurants, room was clean and good value for the price, ideal for a couple of nights. Wifi is extra and not best signal.

Nothing special, clean comfortable room, in a good location and easy to find. Also pretty cheap compared to other hotels in the area but this is shown in the quality of the service. Everything we asked 'code for WiFi' & 'how much a taxi would approx cost' appeared to be an inconvenience. Also we pre-booked a room with breakfast already... More

Nothing to write home about, but the place is clean, cheap enough and in a good location if you are just passing through Phuket on the way to PP island or somewhere else on a ferry etc. They were really quick to sort out another bed for us and seemed helpful enough. You have to pay for internet, which you... More

Rooms were tidy and you were able to get wifi in your room. Reception staff were indifferent and just ignored you if they didn't understand you. Cost about 500 baht in a taxi to patong beach and the bus to patong was about a 10min walk away and 25 baht.

Nice place in The middel of Phuket town, with walking distance to shopping areas, bars, restaurants, massage, bus station. Their breakfast is the only thing where I can point my fingers and say they should improve, but there are so many places around where you can eat...

We stayed at the Crystal inn following a stay at Ko Phi Phi. We were offered transport from the docks straight to the hotel as part of our boat ticket. Pros Nice large rooms, with reasonably comfortable beds. Air con is sufficiently powerful giving us a good nights sleep. The hotels location is excellent providing easy access to all of... More

I have stayed at this hotel on numerous occasions, so I am writing this review based on everytime i have visited. Its located in a good spot as it is in walking distance of phuket old town and 2 mins from Mc Donalds. Okay so being fair I will say that the rooms are clean but there are a few... More

We stayed 3 nights at the end of a Thailand tour. The staff were NOT helpful one little bit and the fact they could understand/talk very little English certainly didnt help. The location was perfect if travailing on to Pi Pi island as it is very close to the wharf. The rooms were reasonable however the hotel is very old... More

I booked this hotel for one night before heading out to Phi Phi. I mentioned that I would like to be picked up from the airport for 500 Baht - the hotel said to email three days before to confirm, which I did. After no reply I emailed again, twice, but still no reply. Naturally when we arrived at the... More