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Grupotel Alcudia Pins

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Traveller (1875)
Pool & Beach (394)
Room & Suite (155)

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About

#29 of 30 hotels in Playa de Muro
Location
Cleanliness
Service
Value
In this unique setting, between the white sand dunes of Platges de Muro and the spectacular Parc Natural de s’Albufera, Alcudia Pins reflects our way of understanding tourism: an offering of variety, happiness and well-being for your entire family.Thanks to personalised treatment, all of our personnel will be attentive to your every need. Our objective is for you to have a good time and leave your cares behind.Designed to provide you with everything you need for your holidays, Alcudia Pins awaits you with a pleasant atmosphere where you can enjoy your favourite activities worry-free in comfortable and safe lodgings that cater to the relaxation and well-being of your loved ones.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Children Activities (Kid / Family Friendly)
Parking
Wifi
Outdoor pool
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Poolside bar
Game room
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Massage
Baggage storage
Convenience store
Currency exchange
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Private balcony
Safe
Kitchenette
Microwave
Refrigerator
Kitchenware
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Great View
Mid-range
Languages Spoken
English, Spanish, Catalan, German and 1 more
2,523Reviews641Q+A100Room tips

Reviews
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Rob S wrote a review 15 Mar
Tipton, United Kingdom13 contributions
This hotel is on the beach. It had numerous activities . It has a games room . Sports shops food places nightclub clubs great food nice pool great friendly staff on site shop pool tables everything you could wish for in a family holiday . The kids really enjoyed it
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: It's a bit far from the centre if alcudia but don't let that put you off it's a fantastic hotel...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jenny H wrote a review Feb 2024
Watford, United Kingdom24 contributions27 helpful votes
My review seems to have been deleted, worst hotel EVER, overpriced, overcrowded totally misrepresented on TUI site. All inclusive by name only - ice creams amounted to milk lolly accessed at only restaurant, drinks awful, limited all round, entertainment bad, apart from Tui reps. Will never return.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Si M wrote a review Oct 2023
1 contribution1 helpful vote
Had a lovely holiday thanks to the wonderful staff Christin from reception and Tove from entertainment are amazing can’t wait to see them again they made our holiday couldn’t thank them enough 5* staff
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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OksanaKyiv wrote a review Oct 2023
Kyiv, Ukraine82 contributions85 helpful votes
The hotel is overall very nice, the quality of lodging was good, lots of swimming pools, the location is right on the beach. The service was good, except for cleaning, which seemed to be insufficient. The variety of food was very good, but I didn't find it tasty, unfortunately. But as one of the visitors commented previously - we could always find something to eat. The desserts were overall very good, I just lacked tea in the evening, which was served only in the morning. There was a huge line at the restaurant for breakfast at around 9:30, so if you plan to have a quick breakfast, make sure you come before 9:00 or closer to 10:00. The sea is shallow, very good for kids, sandy beach.
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Date of stay: October 2023Trip type: Travelled with family
Room Tip: Huge line at the restaurant for breakfast at around 9:30. There is a supermarket at the entrance,...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Spucko wrote a review Oct 2023
3 contributions2 helpful votes
Ok, straight to it... Food: plenty of choice and decent quality in the 2 main restaurants. Especially the deserts which were proper cakes as opposed to 'little cubes of stuff' Sometimes you have to wait to be seated but never experienced more than a couple of minutes. Avoid 'The Taverna', you get one free visit on All Inclusive, however, really do not bother. The food is awful and went to the main restaurant afterwards to get proper food. Drink: good choice and not long to wait. Water machines around the site to fill bottles with Sparkling, Cold or Plain filtered water - good to fill up before going to the beach. Location: excellent, next to the beach, shops on site and others within walking distance Room: had everything we needed. In particular comfortable bed, powerful shower and good sized balcony. Beach: fairly narrow with beautiful fine golden sand. Good naturist stretch. Crystal clear water and shallow (max about 4ft) going out for 40ft - good for youngsters. Did not experience any strong currents. Entertainment: in general excellent for kids from what we could see......not so much for adults but did not mind as was off site most of the day. Evening entertainment was...ok. Again great for kids as the acts were mostly for them (kids magician, Disney themed musicals..) Overall: excellent hotel for families with younger children....really good! We have grown up children of our own and appreciate the efforts and patience we observed from the staff. Would not go there again without children. However, we enjoyed our stay.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: do not worry about reserving a sunbed as it is not allowed at this hotel. There are plenty to go...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Kevin B wrote a review Oct 2023
1 contribution5 helpful votes
Ended up leaving our holiday early. Overall review (and had read a lot of these reviews before deciding to book) so just take this as our experience for our family/situation, with hindsight i would not have booked this. The resort is fine. Not as new, but not tired or too run down. The apartments are nice enough, and the facilities generally are ok. The main issue with this hotel is that there are too many rooms for the size of the plot it is on. It leads to all sorts of stress on the holiday. There are queues for restaurants, the sun loungers are literally side-to-side-to-side-to-side. I was envisaging we could create a little area for us (two adults, two toddlers/twins aged 16 months), but that was just not possible as it was all crammed in. The pools were freezing. which might be fine for older kids who are running around and active all the time, but ours didn't enjoy being in the pools at all. The beach is lovely, but that is so much harder to manage supervision of your child unless you are both parents with both children. Food was OK, sometimes specifically good. I have no complaints. We were vegetarian so had more limited choices, but it was never really a problem. Vegan may have been harder. But the single restaurant open during lunch as part of all inclusive was a pain. It meant there was a queue to get in, and a queue for food once in. It was repetitive, but also it was nice so no issue. Same in the main restaurant for breakfast and dinner. Again though these restaurants are packed in as the resort is just too crowded so the sense of 'stress' in the restaurant is a thing. Our kids never really relaxed and neither did we at meal times. And this was off season...! we went end of Sept. 2023 If you're kids are over about 6 i think this would be a better experience, but even then, get ready to queue everywhere (drinks from the pool bar during hte day, drinks at the entertainment area in the evening, etc etc). So with TUI having so many other good places, i would go elsewhere.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: would book elsewhere honestly.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Amy D wrote a review Oct 2023
8 contributions9 helpful votes
Myself and my husband have just returned from 8 days here with our 10 month old son and would return next year without a second thought. Review as accurate and impartial as I can make it. 1. Hotel. Facilities are outstanding for people travelling with children - we had everything we needed and never had any issues getting round with a pushchair. Room had everything we required and cot was there when we arrived ready to go. Could a few areas do with a lick of paint? Yes. Did it remotely ruin our experience? No. Pools are great, especially the toddler pool where little one could plod about and not get disturbed by the bigger kids. Never struggled to get a sunbed, although when people start moving them it did make it slightly more difficult to walk around.Could probably do with a few more highchairs, there was the odd occasion we struggled to get one but staff always made sure we got sorted. The beach is right out back of the hotel and really nice beach. Quite a few shops nearby as well if needed and a bus stop right outside if you want a trip into Alcudia, not expensive and run really frequently. 2. Food. Loved the kids buffet, little one got to try loads of stuff he’d never had before. Food generally was really good - yes you are going to see some of the same dishes repeated, be realistic about all inclusive. Quality was great and the grill bar was a pleasant added extra. As a picky eater I never struggled to find something. 3. Staff. I cannot emphasise enough how fantastic the staff were. They could not have been more helpful or friendly. Nothing was ever too much trouble and they always took time to engage with the kids. I’d rate them way above 10/10 if I could. The entertainment was generally good, similar to everywhere else we’ve been so what we expected. Apways wrapped up and quiet by 11 so as not to disturb kids sleep. All in all we had a fabulous holiday. Are there a few minor things that could be better, maybe. It would absolutely not stop us coming back here, I wouldn’t even think twice.
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Rubie1 wrote a review Sept 2023
Portsmouth, United Kingdom27 contributions48 helpful votes
+1
Mixed feelings about this hotel. When arriving, first impressions were good, clean, welcoming reception area. Walking to our room the main pool looked very nice and inviting. We were in block D with a view of the main pool and beach. The room smelt slightly musty but looked clean and tidy. Although we were all inclusive there was ample kitchen items for those who aren’t. On closer look the room it was quite tired. The light fittings are rusty, the handle in the bath was also rusty. The plaster above the skirting boards was blown and needs replacing as does the ceiling above the main bed. The food was very repetitive, breakfast in the main restaurant was what you would expect. Lunch was at the Green & Grill which is a smaller restaurant was much of the same everyday, wasn’t too impressed with the flies on the bread and around you while eating, puddings were the same everyday. Evening meal back at the main restaurant, I’m not saying there wasn’t a lot of choice, it was just boring, seeing the same night after night. Snack bar wasn’t great either, only ice pops included in all inclusive!!! There are 4 pools, the main one, little splash pool up by the pool bar, a baby pool with shade and a quieter pool. Both large pools were very cold, but ok once you got used to it. The beach was lovely, water clear and warm. Loungers cost € 14.25 for two with a sun shade or €4.75 for just the lounger. You get charged the same if you use them all day, half day or an hour. Evening entertainment seemed ok for kids but entertainment after 9pm it wasn’t great. Cocktails at the pool bar in the evening cost between €7 - €9 even for all inclusive, the same cocktails are cheaper at show bar. The hotel is mainly used by Dutch families along with British. All in all I found this hotel to be disappointing, have used Tui many times and I can honestly say this was worse one we have ever had.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Be aware that not everything is included in All Inclusive.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Kelly L wrote a review Sept 2023
1 contribution3 helpful votes
We are quite well travelled from Spain, to greece to Mexico and the Caribbean I always leave a honest review of my personal opinion and this place is beautiful, it’s a 3 star / tui 4 star and the only things that I could say would be nice to have there would be another a la carte restaurant. The food was lovely, the staff are lovely and it was a bigger hotel than we expected it to be. For me personally it’s the best hotel that I have ever stayed in Spain.. All Inclusive wise it offers everything for any age. I think it was worth the money, it’s a 3 star not a 5 star as I said I rate it as a 4 and I think what you get for your money here is definitely worth it ! The location is good, a walk along to the strip of shops/ restaurants or a bus / taxi to the Alcudia port is a good. The sea there is beautiful so clear, the on-site shop is way over priced just across the road there is a spar that is really well priced. So personally it offers everything and I would rate a 4 star and we have rebooked already to come back. We stayed in block G in the middle with this stunning view, my disabled mum stayed on the ground floor with a large balcony overlooking a small garden area. It’s disabled suitable as in its a walk in shower…. But the door ways are not wide enough considering it’s for wheelchairs / mobility aids. It’s got on site shops, a medical centre, pool tables table tennis 4 pools in total and to eat breakfast and lunch right by the beach with that gorgeous view is beautiful. Well Done Alcudia pins staff, see you again soon. Oh and the one negative I will say is obviously it’s locally branded drinks….. I can’t stand any other than the Original Baileys… so I paid for one about €4 I think it was from Theas coffee shop….. but it was very craftily 1000000000% the cheap one in an original Baileys bottle very very naughty 😂 so I didn’t do that again !
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Don’t be put off by negative reviews… obviously take somethings into consideration but make your...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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joeboy602 wrote a review Sept 2023
1 contribution3 helpful votes
Avoid Noemi at pool bar. Awful, rude person. Made my two young children cry. If she doesn’t want to be there, perhaps she should find another job, away from the public. Hotel busy, but good value and clean.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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PRICE RANGE
£92 - £135 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
alcudia pins hotel, alcudia pins playa de muro, alcudia pins majorca
FORMERLY KNOWN AS
TUI BLUE Alcudia Pins
LOCATION
SpainBalearic IslandsMajorcaPlaya de Muro
NUMBER OF ROOMS
598
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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GRUPOTEL ALCUDIA PINS - Updated 2024 (Playa de Muro, Spain)

Frequently Asked Questions about Grupotel Alcudia Pins
Which popular attractions are close to Grupotel Alcudia Pins?
Nearby attractions include The Prince Of Wales (3.0 miles), Enjoy Club (3.3 miles), and Alcudia Old Town (4.4 miles).
What are some of the property amenities at Grupotel Alcudia Pins?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Grupotel Alcudia Pins?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Grupotel Alcudia Pins?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Grupotel Alcudia Pins?
Yes, free parking is available to guests.
What are some restaurants close to Grupotel Alcudia Pins?
Conveniently located restaurants include Bombay Beach Indian Restaurant, Namaste Indian Restaurant, and Merlet Restaurante Alcudia - Tapas.
Are there opportunities to exercise at Grupotel Alcudia Pins?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Grupotel Alcudia Pins have airport transportation?
Yes, Grupotel Alcudia Pins offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grupotel Alcudia Pins?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Grupotel Alcudia Pins?
The staff speaks multiple languages, including English, Spanish, German, Swedish, and Catalan.
Are there any historical sites close to Grupotel Alcudia Pins?
Many travellers enjoy visiting Torre Mayor (3.4 miles).