We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Sheraton Grande Laguna Phuket and Cherngtalay?

We'll send you updates with the latest deals, reviews and articles for Sheraton Grande Laguna Phuket and Cherngtalay each week.

  • Save Sheraton Grande Laguna Phuket
  • E-mail this page

Explore other Cherngtalay resources:

BOOK NOW! ABS:HotelCheckRates-d304521?ext=true&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_BOOKNOW

Sheraton Grande Laguna Phuket


Hotel class 4.5 of 5
10 Moo 4 Srisoonthorn Road, Cherngtalay, Phuket 83110, Thailand
Check Rates and Availability
dd/mm/yyyy dd/mm/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

Reviews you can trust

80% Recommend
4.0 of 5 stars 238 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (238)
[ Date ] [ Rating ]
Save Review
4 of 5 stars
mumbai india
8 Nov 2009 | Trip type: Friends getaway
1/1 found this review helpful

i refer to Tripadvisor quite frequently, hence felt obligated to contribute with this, my first review. i saw the mixed reviews on this hotel and was a little worried on what to expect. we had booked 2 four room villas for a retreat with some friends and were very happy with the experience. they also had a huge pool snaking... more

Save Review
5 of 5 stars
uk
7 Nov 2009 | Trip type: Family

We stayed in a private pool residence, booked through trailfinders and got a good price, the villa was simply amazing, it is really a large detached house over 2 floors with high quality furnishings and fittings with 3 large bedrooms and 2 en-suites. Tv's everywhere. the best bit was the 48square meter private swimming pools complete with sunloungers and a... more

Save Review
5 of 5 stars
Home
7 Nov 2009 | Trip type: Family

We are a family of 5 with two teenagers and a 10 year old. It's hard to find holidays that can entertain the five of us but the Sheraton hit the mark! I read the reviews and agree that the hotel is showing some signs of age - but it was immaculately clean & had plenty to offer for the... more

Save Review
4 of 5 stars
Manchester, UK
1 Nov 2009 | Trip type: Family

We are currently at the Sheraton on night 4 of 6. There are many good points with this hotel, but first we have to say that the Hotel is certainly looking very tired. It is being branded as part of Starwood's Luxury collection, but the general feel and look of the hotel does not warrant this, we believe. However, the... more

Save Review
3 of 5 stars
Lebanon
30 Oct 2009 | Trip type: Couples

The Hotel is on the Laguna with so nice view , swimming pool is fantastic and the beach activity is very good. Elephant waking arround and playing with tourist inside the hotel are lovely. the food are very good but you must be sure that the waiter understand your order very well because most of the stuff speak poor English... more

Save Review
4 of 5 stars
Sydney
26 Oct 2009 | Trip type: Family

We recently stayed for a week at the Sheraton laguna as well as at Moevenpick in Karon. I was initially disappointed at the slight shabbiness of the Sheraton. It has not been maintained as well as it might be. However, I was won over by the lovely staff, great breakfasts and beautiful baby elephants who come and play every morning... more

Management response from
HotelManagementSGLP, Hotel Manager

Dear Guest, We appreciate you taking your time to post your comments regarding your stay with us at the Sheraton Grande Laguna Phuket. Thank you for your compliments regarding our staff, breakfast, kids club, and baby elephants. We are sorry to learn that you did not feel our hotel condition was up to your expectations. We do operate a continuous...

Not so fab!
Save Review
3 of 5 stars
Hong Kong, China
21 Oct 2009 | Trip type: Family
0/1 found this review helpful

I read a few reviews here before i booked the Sheraton and did see a few negative reviews. We booked 2 rooms and when we got there i asked if it was busy and was told 70% of the hotel was occupied, so I only got 1 room and had to wait for the other room. The overall of state... more

Management response from
HotelManagementSGLP, Hotel Manager

Dear Guest, Warm greetings from Phuket! Thank you for taking time to share your experience at Sheraton Grande Laguna Phuket. Your comments regarding Gekko restaurant, have been shared with our Director of Food & Beverage for further review and action. We acknowledge your feedback about the doors and phones upgrading. These will be reviewed in our next Product Development Meeting....

Save Review
4 of 5 stars
Shenzhen,Guangdong
19 Oct 2009 | Trip type: Couples

After a Wonderful Experience Staying at the Best Suite in the State Tower Lebua in Bangkok,me and my lady were wondering if anything could match or beat that.And we were in for a wonderful surprise at the Sheraton Grande Laguna Phuket. We opted for a Lagoon Villa and were more than satisfied with it.It was a 2 floor villa, with... more

Management response from
HotelManagementSGLP, Hotel Manager

Dear Guest, May I take this opportunity to offer our thanks for your exceptional review regarding your recent visit? We were delighted to hear that you had an enjoyable stay with us at Sheraton Grande Laguna Phuket and we hope we will have a pleasure of seeing you again in the near future. Sincerely yours, Lyndon Hotel Manager

Save Review
4 of 5 stars
Sydney
13 Oct 2009 | Trip type: Couples

Hotel is lovely, we stayed in a villa which was nice and peaceful. Service is excellent. Make sure you get the local taxi service into Town or around, much cheaper than the hotel limousines. Ensure you get out and about and experience the "real" Phuket, don't just stay in the resort as lovely as it is. more

Management response from
HotelManagementSGLP, Hotel Manager

Dear Guest, Good morning from sunny Phuket! The entire team of Sheraton Grande Laguna Phuket is delighted to review your positive comments following your recent visit. We are pleased to learn that you were impressed with our resort, its spacious villa and the excellent service. Thank you for taking your time to share your memorable experience. We look forward to...

Save Review
5 of 5 stars
Sileby,Leicestershire
12 Oct 2009 | Trip type: Couples
2/2 found this review helpful

Well what can i first time to Thailand and already want to go back.Hotel was lovely they upgraded to free of charge to a Lagoon Villa which was excellent. Weather was lovely had 2 days of rain which was through the night and by god did it rain. We had the odd shower whilst on the beach but nothing off... more

Management response from
HotelManagementSGLP, Hotel Manager

Dear Guest, Many thanks for choosing the Sheraton Grande Laguna Phuket as your travel destination and for taking time to share your remarkable experience. Our team is very pleased to note that you had an enjoyable stay with us. It is fantastic to hear that you were particularly impressed with our resort, villa, and hotel service. We hope we will...

Check Rates and Availability
dd/mm/yyyy dd/mm/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Write Your Own Hotel Review

Been to Sheraton Grande Laguna Phuket? Share your experiences!

Write a Review
Add Photos
Add Videos
Travellers Who Viewed This Property Also Viewed
£169*
Check Rates ABS:HotelCheckRates-d302525?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Location: Cherngtalay, Phuket
£217*
Check Rates ABS:HotelCheckRates-d301365?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Location: Cherngtalay, Phuket
£489*
Check Rates ABS:HotelCheckRates-d302772?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
*Average price

Do You Own Sheraton Grande Laguna Phuket?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owners' Centre
  • Add Photo
  • Add Video

Sheraton Grande Laguna Phuket Also Known As

  • Sheraton Hotel Cherngtalay
  • Sheraton Resort Cherngtalay
  • Sheraton Phuket
  • Phuket Sheraton
Address: 10 Moo 4 Srisoonthorn Road, Cherngtalay, Phuket 83110, Thailand