We stayed here for one week with our family including our 1 year old grandson. Overall we were very happy with the hotel although I would agree with other reviewers that not all aspects are perfect. Our experience was that 98% of the staff were very friendly indeed, they made a lot of fuss of our grandson particularly at mealtimes.... more

We arrived at the hotel at 1 a.m. tired and hungry after a 4.5 hours delay thanks to Monarch airlines. We also had a problem with our cases which we only realised after checking-in. The staff were brilliant. Made us welcome with a late buffet and sorted-out our luggage problem within half an hour by phoning the bus company on... more

Having stayed here three times now we were a little disappointed to find the quality is not as good as in the past. The resort is really beautiful but we found the food to be very average a lot of the time. The breakfasts were very good but dinners were very repetative.Too much of the same each night. Tapas offered... more

We were generally disappointed by this place and its staff. For example, the greeting we received on arrival was pretty cold and our 'suites' were very basic and dark. To market itself as a four star destination a lot of upgrading work and staff training is needed - the place feels a little tired and old. A real bright spot... more

We just spent a week in the Pollentia Club Resort, the Village side. Check in was very quick and efficient despite of our late arrival. We were taken to our room with a golf buggy by the receptionist, who helped to carry our luggage to our room. The room was very nice, clean, and well-equipped. It was very pleasant to... more

This resort is set in really lovely grounds next to a nature reserve and has many amenities on site. The village rooms were very clean and fresh with a small private balcony. There was plenty of storage space within the rooms and laundry facilities on site which was helpful. The food was of good quality and choice. We ate in... more

This hotel is next to a breeding ground for mosiquitos. They have to go round two or three times a week at 6.00am with a tractor spraying insecticides to try to kill them. It doesn't work and everyone in our party suffered numerous bad bites There is not enough sun beds or parasols so you have to get up early... more

We stayed 10 days in a Pollentia Club Resort, Village Hotel on a half-board basis. Upon arrival at the late evening, around 23 h, we were kindly welcomed by the reception staff, and after a quick check-in invited to take a cold meal in the restaurant, where we found a wide choise of delicious meals, deserts and fruits. Despite of... more

Enjoyed the 10 days very quiet, but good entertainment for young children, wouldn't recommed it for teenagers as not much activites for them other than water sports outside complex. The entertainment team were great working long hours from kids club during the day till kids disco and musical at night. usicals were entertaining although funny, but keeps th ekids entertained.... more