This is my second stay at this hotel and i must say that some of the staff working there really need to be trained in hospitality. I had to wait at the unattended front desk while the so called duty manager was busy talking behind in the office, i knew this as we could hear him talking. I had to... more

My husband and I stayed for one night. We're from Melbourne and not knowing Sydney at all, wanted to be close to Acer Arena for Top Gear. What a nice place to stay!! Fantastic position within walking distance to shopping and wide variety of restaurants. Checking In and Out was easy and staff extremely efficient. The car park staff were... more

Over on business with over associates and stayed in Room 813 and loved it. Positives Fantastic room with plenty of space Friendly staff and great service Located right next to Church Street (great eating places) Looks after Priority Club members Negatives Very little to complain about Summary Was upgraded to this room which was very liveable, would of been topped... more

My wife, grandson and I stayed for two nights (room 1009). The reception check-in was excellent. Valet service at $25 was more convenient and cheaper than local car parks. Some minor probs.... Had arranged for a roll-out bed, but had to ring to remind them. Also we had to ring to get our room made up... they claimed that they... more

I recently had a chance to stay at the Crowne Plaza and found it to be a very nice hotel to stay at. The check-in was prompt and efficient. The lobby was large and modern. The room I got was one floor down from the deluxe floors and was west facing. It was comfortable with a king size bed, a... more

I have stayed at Crowne Plaza for around 32 nights the past 6 month, and it seems the service it getting worse each time I´m around. I don´t know if the staff eventually consider me as a part of the inventory of the hotel, but its really hard to get any good service - I have ex. stopped eating at... more

Very nice stay, booked four days late Jan 08 on wotif great weekend rate, hotel very clean modern rooms, close to most types of shops, five min walk to station or ferry terminal Its a quite position away from the main street Staff very helpful receptionist was fantastic helped us with any inquiries as ts firts time in Aus Gave... more

Great hotel, comfortable beds, large rooms even with 2 kids in the room, good location. more

We enjoyed our five night stay at the Crown Plaza Parramatta. The concierge and desk staff were very helpful with maps and schedules of regional transportation. The room and facilities were very clean and our room was well taken care of during our stay. The hotel is located near the main cafe street - a big selection of restaurants. The... more