I booked this hotel knowing it had mixed reviews but I figured how bad could it be. We have stayed at nearly 10 hotels all over the State of Alaska in the last year. This is by far the most poorly run. The customer service was horrible. We had to park in the dark at the bottom of a hill... more

You pay major city prices for a staying in a cheap temporary building. Main lodge is permanent, rooms in seperate temporary buildings. Sure I understand this is only open a couple months a year so they need to make money while they can. The other (Princess) hotels were the same temporary construction. You just need to know what you are... more

Our room was comfortable and clean and very close to the river. The room was larger than a regular basic room. Everything was in working order and good maintenance. Water pressure was weak in the shower. The common areas in the Cotton Wood building are showing wear, but it still is satisfactory. This property is geared to tours. It is... more

We stayed here two nights in building J as part of an Holland America cruise/tour so I can't speak to value. However, we really enjoyed our room and our stay. Service was excellent. The room itself was very comfortable...we did not mind the double bed/twin bed set up at all. My hubby felt it was the most comfortable bed and... more

We stayed here for 2 nights in mid-July. I thoroughly researched hotels around Denali and was dismayed to dicsover that no place seemed to have AC in the rooms. These hotels will charge you ridiculous rates and will put AC in the lobby but nowhere else. It was in the mid-80's during the day while we were there. Luckily, our... more

We've stayed in the McKinley Chalet twice-1st in 7/05 for two nights with a Holland America cruisetour, and again for two nights this August with our extended family of 12 as part of a Gray Line of Alaska transportation/lodging land package (I researched a few other options and thought this was the best in both itinerary & price). The first... more

We stayed in the Cottonwood building which was in the back - far from the front desk but right along the pretty river. We could hear and see the water from our room. The room was clean, large with 2 queen beds and an LCD TV, and a pretty big bathroom. There is a water-saving showerhead which helps it feel... more

We stayed one night at the Resort in the F building. We were with a large group and were told these were the best rooms on the property. Some of the rooms have been remodeled and some have not. The rooms are small but fine for a quick overnight stay before exploring the park. We had a great view (out... more

We were in BLDG T and our room was really nice. The front desk was very helpful with whatever we needed. When you walked in the room, there was a sitting area (which seemed kinda pointless since the TV was in the bedroom, followed by a nice shower area but the vanity/mirror area was right outside the shower and extremely... more