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Sirena Resort and Villas


Sirena Resort and Villas
Hotel class 3 of 5
Meads Bay | PO Box 200, The Valley, Anguilla
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Traveller Reviews

[ Date ] [ Rating ]
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4 of 5 stars
los angeles
9 Jun 2009
1/1 found this review helpful

Ranch style gem with second and third floor ocean views. 5 minute walk to lovely beach. spacious rooms and nice pools. Perfect getaway for relaxation, peace and quiet. Great warm staff, feels like a family . more

Great Place
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5 of 5 stars
MIAMI
18 May 2009
0/2 found this review helpful

This was our first stay in this property . The Place is great . Like other posters I agree It was very clean and the grounds were well kept . The staff was great Marsha , Tweety and the rest were trully a pleasure , not a fake smile when you said hi to like some other places . They... more

Management response from
SirenaGM, Managing Director

Dear Gonddyi: Thank you very much for your kind comments. On behalf of the staff, it was a pleasure to know that we can serve you, even with our imperfections. We aim to make everyone's trip as comfortable as possible. Remember, you are like family now and you must return home. All that's good, Steve

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5 of 5 stars
Philadelphia
24 Apr 2009
1/1 found this review helpful

We stayed in a 3rd floor Superior Room. Our view was phenomenal. The room was really nice. The only thing I would have liked was better curtains because it was so very bright first thing in the morning. The bathroom was very nice-it had a stall shower. There were a lot of ants, which we didn't say anything about because... more

Management response from
SirenaGM, Managing Director

Thank you very much for your review. We like to hear from our clients so that we can use these comments to give feedback to our employees. Please understand that from time to time problems arise during the operation of any hotel and for the safety of our guests and employees we take action to have this fixed immediately. Such...

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4 of 5 stars
PA
26 Feb 2009

I really liked the rooms at this hotel! They were very clean, cute, had a great coffee maker, a nice view out of a balcony, they were very big, clean fresh comforters, and the a/c actually worked. The food was also good, the staff was nice, and it isn't too far from the airport. The only thing that I didn't... more

Management response from
SirenaGM, Manager

Dear Flygirlpa: Thanks for taking the time to write a review about our hotel. We appreciate your candid view of your experience and will post your comments for all our staff to review. We will also use this in our training sesssions. In regards to your cancellation/early checkout fee, our cancellation and booking policies are consistent with industry trends. Again,...

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5 of 5 stars
NYC
6 Feb 2009
5/5 found this review helpful

My Girlfriend and I stayed at this hotel for 9 nights in January and very much enjoyed our trip. We searched for several days prior to deciding to stay at Sierna. While researching many different hotels we noticed a very wide range of price difference, for example we could stay at Cap Juluca for a US grand a nite or... more

Management response from
SirenaGM, Manager

Dear Snorkelguy: I read your comments great interest and wanted to thank you personally for posting your comments. All comments both good and bad are appreciated and used for further training of our staff. We hope to one day get the opportunity to serve you again. Thanks a Million. Steve

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4 of 5 stars
Hollywood, FL
31 Jan 2009
1/2 found this review helpful

Nice large rooms, fully equip, clean, well kept, good condition. Next to nice beach with pool also, nice grounds. Restaurant on premise. Excellant service, well staffed and with 24-hour security. Next door to the Viceroy. Hotel is near West End, Meads Bay not at The Valley. To go anywhere needs a taxi or rental car. But this is typical of... more

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1 of 5 stars
Virginia Beach VA
7 Oct 2008
3/5 found this review helpful

Made a reservation on hotel website [--] on Oct 1 2008 for one night stay for two on April 14 2009. Had to cancel five days later. Was charged $50 for cacellation which was done more then six months in advance. Cancellation policy on web site is poorly written . Also have printed documentation that reservation was for two and... more

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4 of 5 stars
New York City, New York
24 Aug 2008
1/1 found this review helpful

My 4th stay at Sirena was quite enjoyable and a great value, especially on Anguilla. SIrena's staff was very warm and welcoming, and the quaintness of the hotel is apparent when you come to see the same guests each day at breakfast, on the beach, and having a drink before dinner. A single traveler, I stayed in a room on... more

Management response from
SirenaGM, General Manager

Dear Travelsforfun: It was a pleasure to read your comments and we thank you for your honest assessment of our hotel. We look forward to serving you again and hope you will take advantage of our returning guest offers. All that's good, Steve

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5 of 5 stars
atlanta
13 Jul 2008
1/2 found this review helpful

i have just returned from Sirena and wanted to say how great the experience was. firstly, the staff are the friendliest group i have ever met, the girls behind the bar, the reception team, Steve the GM could not heve been more welcoming and friendly. this is a really quite and peaceful place, set in lovely mature gardens, not those... more

Management response from
SirenaGM, General Manager

Dear Stylist: We remember you, you are like family (wesley). It was a pleasure to serve you and will truly miss your presence at our resort. We miss having you at the cocktail party. I hope to see you soon. Steve and all at Sirena.

Don't Do It!
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1 of 5 stars
Portland, OR
1 Jul 2008
2/5 found this review helpful

Unfortuntely this hotel has really gone downhill since out first stay years ago. Dirty rooms (Bedding, bath towels, many bugs, musty odor). Noisy-Doors slamming-employees yelling. Grounds need cleaning up-Cigarette butts, trash everywhere. The staff is just inexcusable. They act as if you are bothering them if you ask them anything. Food is horrible-Overpriced and very small portions. Wine is undrinkable.... more

Management response from
SirenaGM, General Manager

Dear BeachLover088: Let me first beginning by apologizing for your horrible experience at my hotel. At Sirena we pride ourselves on giving 100%, 100% of the time. I must state that I am a bit perplexed by your comments. Our hotel completed a $1.5 Million renovation last year including all new furnishing and bedding. Our employees are the best on...

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Sirena Resort and Villas Address

Meads Bay | PO Box 200, The Valley, Anguilla