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The Westin Resort, Aruba


The Westin Resort, Aruba
Hotel class 4 of 5
J.E. Irausquin Boulevard 77 | (formerly Aruba Resort, Spa and Casino), Palm/Eagle Beach, Aruba
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Traveller Reviews

76% Recommend
4.0 of 5 stars 313 reviews
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By trip type
All (313)
[ Date ] [ Rating ]
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4 of 5 stars
Boston, MA
2 Jul 2009 | Trip type: Couples
1/1 found this review helpful

My husband and I stayed here for 7 nights for our honeymoon. We had Starwood points, so we didn't pay for the room, so I can't comment on the value of hotel. Check-in was speedy and friendly. We were upgraded to an ocean view room, which as others have mentioned, is only a partial view, but still very pretty! The... more

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5 of 5 stars
NAshville, TN
24 Jun 2009 | Trip type: Couples

We recently (June 4 -8, 2009) traveled to Aruba to celebrate my birthday. Stayed at The Westin upon the reccomendation of a friend and could not have been more pleased with The Westin. The Staff at the hotel make this a truly special place. The rooms are modern and clean. The breakfast bar is second to none. We loved the... more

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4 of 5 stars
Brooklyn, NY
19 Jun 2009 | Trip type: Couples

I consider myself a world traveler but when it comes to Caribbean trips I’m not that experienced, but I have been to a few places. When I travel to a new destination, I keep an open mind and try not to compare to other location. Each place has its own distinct appeal and I try to appreciate and enjoy those... more

FANTASTIC
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5 of 5 stars
nyc
17 Jun 2009 | Trip type: Couples

We stayed at the Westin May 26-31st. When we pulled up from the outside I was a bit disappointed. It looked very blahh compared to all of the other hotels we passed on the way. As soon as we walked in all my worries went away! the lobby is absolutely beautiful and smells great ( i wonder what they use... more

Management response from
WestinAruba, Manager

Dear Guest, Thank you for the positive review of our hotel. We were delighted to learn that you had a wonderful stay with us, and we hope to see you again very soon for your next stay in Aruba. Sincerely, Customer Service The Westin Resor, Aruba P.S We use Westin white Tea scent in our lobby ;)

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3 of 5 stars
Massachusetts
14 Jun 2009 | Trip type: Family
4/7 found this review helpful

Hello there. I am a middle-aged woman who travels for leisure and buisness frequently. Most often, I visit tropical beach destinations for family vacations, and as a Starwood Vacation Ownership Owner, I always stay within the Starwood family. In my opinion, the brand is one of the best. I have been to some of their finest properties- namely the Princeville... more

Management response from
WestinAruba, manager

Good Day! As a management team, we take all comments seriously and share them with our staff, so we may resolve any and all issues. Thank you for the compliments and observations, which will help us in our ongoing efforts to improve our service. Customer Service vanessa.rasmussen@westin.com

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3 of 5 stars
New York
4 Jun 2009 | Trip type: Couples
6/7 found this review helpful

The hotel is recently renovated. Lobby is nice, and fairly quiet. Music performance only inside the casino. Room is ok, clean but not very clean. Bath tub and toilet are old, apparently the hotel tries to save money by not renovating those. Service is good, but we have to request for everything, eg. water, soap, towel...... The biggest problem is... more

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1 of 5 stars
TravelerCarib
29 May 2009 | Trip type: Couples
5/8 found this review helpful

One of the worst pool in Aruba.They renovate it yesterday.Invest in some greenery. Offer your guests a welcome drink..anything. First of all we went in offseason and the hotel had almost no occupancy and we asked for an upgrade. Do you think they could give us one since all the ocean facing rooms were nearly vacant?? No Left 2 days... more

Management response from
WestinAruba, manager

As a management team, we take all comments seriously and share them with our staff, so we may resolve any and all issues. Again, thank you for the comments, which will help us in our ongoing efforts to improve our service. Please let us know your name and e-mail address, so we may address your concerns directly. Customer Service vanessa.rasmussen@westin.com

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4 of 5 stars
Chalfont, Pa
24 May 2009 | Trip type: Couples
4/4 found this review helpful

The Westin Aruba was located in a great area in the high rise hotel area. Since it is at the far end of beach walkway, it is private yet still in the high rise area.The pool area is well maintained and offer activities all day - water aerobics, bingo(!!), activities for the kids. Most people we met come back to... more

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4 of 5 stars
Philadelphia
22 May 2009 | Trip type: Couples
1/1 found this review helpful

I think it is important for anyone reading a review to understand a little bit of the type of travelers we are and what our expectations are for our trip. My wife and enjoy nice hotels. They do not need to the be top end but we look for hotels that have really nice grounds and nice rooms. We have... more

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5 of 5 stars
Cape Cod
19 May 2009 | Trip type: Couples
1/3 found this review helpful

An exceptionally clean and friendly hotel. Every employee was helpful and made you feel special. Food was outstanding. The pool was perfect..the beach area exceptional! This is THE place to stay on Aruba more

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The Westin Resort, Aruba Also Known As

Address: J.E. Irausquin Boulevard 77 | (formerly Aruba Resort, Spa and Casino), Palm/Eagle Beach, Aruba
Palm/Eagle Beach hotels The Westin Resort, Aruba
4.0/5.0
313