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The Reefs


Hotel class 4.0 of 5
56 South Shore Rd., Southampton SN 02, Bermuda
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Reviews you can trust

90% Recommend
4.5 of 5 stars 245 reviews
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By trip type
All (245)
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5 of 5 stars
Nottingham
7 Sep 2009 | Trip type: Couples
5/5 found this review helpful

The reefs is one the best hotels I have ever stayed in. Everything is amazing apart from the service. The staff sometime expected you to use the same knifes and forks for the main meal as starters. If you are on the meal plan, sometimes the staff miss this and charge the whole bill to your room. I think this... more

Management response from
David Dodwell, Director of Rooms

We are very happy to hear that, overall, this guest had a great stay with us. It is always a pleasure for us to hear that we are living up to our reputation as one of the world's best hotels. We are sorry to hear that there were a few slip ups in our traditionally high level of service. While...

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4 of 5 stars
ohio
22 Aug 2009 | Trip type: Family
3/3 found this review helpful

We just returned from The Reefs after a wonderful week. If you want a small, charming resort with a lovely beachside location, this is definitely the resort I would recommend. The view from our room was amazing! We loved the hotel's beach--not too crowded, everyone received chairs and umbrellas, the water was crystal clear on most days and had just... more

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4 of 5 stars
ny
21 Aug 2009 | Trip type: Couples
7/9 found this review helpful

The Reefs is certainly a lovely Bermuda destination but definitely falls below "first class" standards. The [small] infinity pool has a great ocean view with excellent lounge seating but no poolside service other than a help yourself jug of lemon water. The beautiful beach has lounges, umbrellas, towels, etc, and the limited staff takes food and drink requests. [Sadly, the... more

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5 of 5 stars
New York
19 Aug 2009 | Trip type: Couples
5/5 found this review helpful

The Reefs is simply the finest resort of its kind in the Carribean, Bermuda, or The Bahamas. From the moment we stepped out of the taxi, we were greeted with professionalism, warmth, and kindness from the staff. Whether it was waiters in their three restaurants (two of which are excellent), the bartenders, the helpers at the beach, or the hotel... more

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3 of 5 stars
NYC
19 Aug 2009 | Trip type: Couples
2/3 found this review helpful

Overall, our trip was just what the doctor ordered. The beach and ocean were fantastic, our room had an incredible view, and the meals were decent. What bothers me is the level of service for the price we were paying. The reefs prides itself on return customers but maybe they should take a little more time to welcome the new... more

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5 of 5 stars
Charlotte, NC
28 Jul 2009 | Trip type: Couples
1/2 found this review helpful

My husband and I went to the Reefs for our Honeymoon last August. It was the wonderful and we could not have asked for a better honeymoon. The resort is beautiful and small enough that you get to know the servers/bartenders, but big enough where you can have some privacy. The food at the resort was delicious. We did the... more

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1 of 5 stars
London
26 Jul 2009 | Trip type: Couples
7/11 found this review helpful

While this hotel is on a lovely beach in a beautiful setting, it is vastly overpriced for the quality of the rooms (particularly the poor quality beds, sheets and pillows). The rooms (and we were in a suite) are small, with old air conditioning that smells when it is first turned on, very tired from a decorating perspective and somewhat... more

Management response from
David Dodwell, Director of Rooms

We are always sorry to hear that a guest’s experience at The Reefs did not meet their expectations or live up to the traditionally high reviews we receive from our travelers. While there are always areas to improve at a hotel, we were surprised to read the comments about this guest’s overall disappointment. In particular, we recently went through a...

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5 of 5 stars
Andover, MA
25 Jul 2009 | Trip type: Couples
3/4 found this review helpful

My husband and I choose The Reefs because of a superb experience we had at Nisbet Plantation (a "sister" resort in Nevis) a year ago and decided to try The Reefs based on that visit. The Reefs lived up to our expectations with regard to the facility. It is a beautiful hotel, well kept, and situated beautifully into the Bermudan... more

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4 of 5 stars
home
19 Jul 2009 | Trip type: Family
0/1 found this review helpful

incredible location, beach is to die for. waiters & beach staff all really good. front desk "newbees" need work. don't, i repeat DON'T stay in the cottages. my dogs would have run out of there! smelled like a mildew infested basement with bugs! thankfully they gave us new rooms that were much better. but they too are a little weak.... more

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4 of 5 stars
London Ontario
13 Jul 2009 | Trip type: Couples
3/4 found this review helpful

I just returned from my honeymoon at the reefs and it's a beautiful place. I called in advance and had them suggest a few rooms I should request that have slightly better views (but really all the rooms have great views). I also signed up for the romance package, which we found to be a great deal (the food is... more

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The Reefs Also Known As

  • Reefs Hotel Southampton
  • Reefs Resort Southampton
  • The Reefs Bermuda
  • Reefs
  • Reefs Bermuda
Address: 56 South Shore Rd., Southampton SN 02, Bermuda
Southampton hotels The Reefs
4.5/5.0
245