First off, I have to say that I never even had the opportunity to stay at this property because the management company frustrated me so much during the booking process, that I ultimately was forced to seek alternative accommodation.

Payment was required in full by wire transfer. Paying by credit card would incur a 5.26% surcharge. I spent $35 and took the time to have my bank wire the requested funds ( 100% of the rental ) in advance, to the bank they had indicated. About three days later, my bank advised me that the wire transfer had been rejected because the "Beneficiary" did not exist.

I contacted the property manager in Bonaire in attempt to get some assistance in getting the invoice paid. I was stunned to be told, "Sorry, there is nothing we can do. The problem is with your bank." This was three weeks before our planned departure date. There was absolutely no co operation on their part at all. My email to the manager himself went without... more