Before going on our first trip to Cuba, I read lots of reviews on this hotel. Needless to say, I wasn't getting my hopes up too high. But I can honestly say I had a really good time here. Remember - you get what you pay for. Our maid was very good to us, and we did not experience anything... More

The good - location and price The hotel is located in the middle of Santa Maria Beach in Havana. There is a bus stop in front of the hotel, for $5 you can go back and forth to Havana all day from 9am to 6pm. The price in high season is $57 for 2 people sharing a room with breakfast... More

I have stayed at this hotel before - I wrote a TripAdvisor Review on 2011-09-25. Because we got a great price out of Montreal ($388 for 10 days, all-in) we decided to return to Las Terrazas. MISTAKE!! Not only were we robbed,but we subsequently learned from the Guanabo police that there are MANY robberies in this hotel. Indeed, the investigated... More

This was our second visit to this hotel (We had two rooms and this review is for both rooms). Things have only become worse since last year and we will not be returning. Electrical outlets ( most of them) hanging out of the wall with holes in the concrete around the outlets. Very dangerous. Dark hallway with no lights on... More

We have been to this "resort" before (in Feb 2010) and yet, were willing to come back because of the price! This time we were assigned Room 116. We were told that no other rooms were available. I asked for a specific room (306) and was told that it was "busy". Another couple requested a room change after we did... More

The place is dirty and suffering of an accute lack of maintenance, the lumination is very limited and the rooms lack minimum confort. Most of the staff is either rude or lazy. The beach is very nice and only 50 m away.

The worst place I have ever stayed in that names itself an hotel. Only the short walk to the nice beach save it from being a complete disaster. Expect poor breakfast and waterdown coffee. Add unflushable toilets, leaks, mosquitos, poor lumination and towels so small you barely dry up. Awful reception service, with attitude, neglicence and indifference. Trust me, erase... More

It's a cheap hotel, providing basic services. We got this hotel with a traveling package, so we only stayed there a couple of nights before moving on. We arrived there at 5AM or so, and the travel booking company did not specify we needed a room for that night since we were arriving at early morning. They gave us a... More

I you're into 5 star resorts and spa treatments, refrain from staying here. Now, if you are not picky, are ok with minor nuances, you will be happy staying here. I just came back from a week's stay at the hotel. I had a great time and would rate my overall experience as good. I'd booked a week in Santiago,... More