the pool is not clean, the bar at the pool does not have a good service the girl at the front desk very disrespecfull,rude and careless.they tried to charge me for a call "i supposelly made to US" i dont have relatives in US I explained it wasnt me!!this was not nice at all. I will never go there ever... More

lovely staff but the ants and flies and stray cats around the restaurant are very worrying. Also the bungalows have no privacy you can hear your neighbours snoring and passing wind I am very lucky that the couple in the room next to me were not getting on and only had to hear them argue. It was quite frightening and... More

Didn't really like this hotel but I would return if the price was right. It was adequate but didnt have a good feel about it. I wanted to be in Havana and I didnt really come for quality accommodation.Price was a consideration so I have a bit of a you get what you pay for attitude. Havana is a wonderful... More

We arrived at El Comodoro on the 4th December 2011 at 3.00am after a delayed flight of 5 hours. The 2 ladies at the reception were rude,unfriendly and dismissive. After checking us in, we were assigned to Bungalow 829 and told that the bellboy would help with our luggage. The only thing the bellboy helped with was giving us the... More

Stayed here as part of a package holiday. No hot water and on the last morning no water at all. The lobby and restaurants are excellent however the service is very slow (despite very nice staff). Bit of a lottery as to whether you'll find cutlery, cups, milk etc at breakfast or even a table (very slow clearing). The room... More

There is the hotel and the bungalows which look ok from outside but need renovating. Half the estate of bungalows is in course of renovation, repaired balconies, UPVC windows/French windows, should be good when finished. Inside clean enough, though water was warm rather than hot. OK for shower. Sitting room comfy enough, kitchen facility not equipped but fridge worked, some... More

We stayed at this hotel in February 2011 and again in October 2011. This trip my mom joined my husband and I so we had one bungalow and one room in the hotel. Upon arrival, neither room was ready, we expected this as we arrived at 9am in the morning and the hotel was full the night before. We were... More

Our group unexpectedly stayed at the Comodoro for about 2 weeks in July 2011, so we weren't quite sure what to exact. In the end, it was just fine. The buffets in the dining room were varied in selection, with lots of fresh fruits (mangoes, pineapple, papaya, guava ....) and veggies. In the morning, there is an omelette station, and... More

I have read terrible reviews about this hotel and I was very concerned about what to expect. Fortunately I was very pleasantly surprised. I really don’t think that his hotel deserves such bad reviews. If someone is expecting a five star facilities and service, so go and pay for it. This hotel was perfect value for money. Yes its a... More