I thought that staying in the #1 rated hotel in Havana would be an experience to remember however it is probably one best forgotten. First impressions of the foyer promised much however the room (third floor old/classic side) was tired and a little musty. Surely most important in a hotel is the comfort of the bed and cleanliness of the... More

We could find no faul;t with this hotel, it is so well placed in what is a remarkable city. The staff were friendly and helpfull. the room was fine , clean and comfortable. We were on 7th floor at front which gave amazing view of Capitol buildings. The only comment would be that like much of Cuba, things happen at... More

Havana is an experience, some good, some bad, some well............ The Foyer and front of hotel is impressive but our rooms were very disappointing. The bar area is a good area to sit and people watch and the food we ate was OK. A very busy hotel. We were placed at the rear of the hotel looking into the courtyard... More

We stayed at this hotel 2 nights on November and everything was perfect!!! There are two buildings, the old and the new one, connected by a tunnel. We were in the new part, our room was very spacious, luxurious and had a fantastic view. The location of the hotel is perfect, very close to all points of interest in Old... More

The staff were all very friendly and the amenities are very good for Cuba, including roof top swimming pool and wifi (only place on our trip). Breakfast was good with excellent choices available and the lobby bar is very nice. Our room was comfortable and had a well stocked mini-bar. Overall, this is a good hotel with the best amenities... More

Three of us (all women) spent four days at this hotel. It was great! The food was good, great staff and very central and you could walk to all the places you'd want to go. I would return again and again. The breakfasts are included and we all found the food quite good. Enough to keep you going while you... More

I stayed here 3 nights while on a group tour. You don't go to Cuba for the luxury hotels and despite being one of the more upmarket ones in Havana, don't expect 5 star quality rooms and service. That said, everything was very pleasant and the hotel could hardly be better located. They even had wifi, a rarity in Cuba.... More

We stayed here for two days before having a week in Varadero. It is ideally located for sight seeing most of what you probably want to see in Havana. Lovely big bedrooms with even nicer bathrooms. It has the most fantastic views from the roof terrace (complete with bar terrace and pool), there is even a well equipped Gym for... More

When you pay Top dollar for a Top rated hotel then I think it’s fair to expect something pretty good. We were rather disappointed when we stayed in Havana’s Parque Central for 4 nights in January 2012. The Parque Central’s location is probably its best feature, important when you’re exploring Havana. Another good feature is the swimming pool and adjacent... More