We selected this hotel based on TripAdvisor reviews and didn't regret our choice at all. Thank you everyone! We stayed there for three nights. As the tour operator informed the hotel that it was our honeymoon, we got upgraded to a room which was one class above what we've booked. We also received a heart-shaped chocolate cake in our room... more

This was the first hotel we stayed in while in Cuba and I did not expect it to be really 5 star so I kept an open mind and was very pleasantly surprised. We were allocated a lovely big room, which was reasonably decorated and perfectly clean, it had all the amenities you would expect plus we had a balcony... more

good location but very old and bad quality for the price. more

Early check in? Answer: No. Is the fitness still open. Answer: No (wrong answer). Is there wireless internet. Answer No (again wrong answer. Staff is not well informed and the cards we bought were not taken back). Late check out. Answer No (only when we paid extra). The first answer in this beautifully located hotel is always; ‘No’. No service... more

Although this hotel is rated as a 5 star in brochures, compared with, and if you are used to staying in other carribean 5 stars, this will seem more 3/4 star to some people. LOCATION The hotel is about 15/20 mins from the airport and is located in the centre of Cuba's capital city, Havana. From the hotel's location you... more

It must be said that if you're doing a quick visit to havana NH Parc does have the best location. Having said that i'm sure there are cheaper ones in the a nearby location but they are probably not to such a high standard as this one is. Whilst again not 5* prob more 4* in cuba standards is prob... more

We stayed at this hotel for 3 nights and would recommend this hotel for a stay in Cuba if your budget is for top end hotels. Here are the facts: Location: Very central close to the capitol building and 10mins walk from old Havana. Service: Very good no complaints here. Staff: Receptionist a bit sharp but other than that the... more

Yes this hotel is the best in central Havana (which frankly wouldn't be that difficult) but 5 star in a western sense it certainly isn't. That said the food is edible which is more that could be said for most of the restaurants in the city, particular praise should be given to their breakfast buffet. The service was fine but... more

Fantastic hotel in the best position in Havana for sightseeing, pretty much anything worth visiting is within walking distance. Staff were helpful and friendly, rooms were spacious and well equipped only small complaint was that it didn't have free coffee making facilities which you would expect from a 5 star hotel. Rooftop pool area was amazing with fantastic views of... more