This is a really great hotel to stay in Havana if you are looking for a low-key, clean and friendly place to stay. Centrally located in Verdado, its within walking distance to many attractions and a short taxi ride from Havana Vieja. We weren't sure of quite what to expect when we booked in online, but was a great choice... more

This is a small old style hotel. Our bedroom was a good size and very clean. The hotel is well located with a taxi rank a couple of streets away. Two minutes walk brings you down to The Malecon and the sweeping sea walk. The food was quite good with friendly waiters and bar staff. Whilst the bar shuts early(10pm)... more

I stayed here twice, the first time (2000) was average in all respects the second time (2002) the hotel seemed to have deteriorated quite a lot even though it was only a year or so later. It's a small place and getting old and musty. The room was not very clean, nor were the common areas of the hotel. There... more

I stayed at this hotel in 2005, and again in 2006. Both stays were very pleasant, with no complaints. The staff were wonderful and always helpful, from the front desk to the restaurant to the housekeepers. While this hotel may be below North American standards, by Cuban standards it is very good - much nicer than 3 other hotels we... more

On a recent stay in this hotel, we had money stolen out of the safe in our room, something that occurred after a series of dubious events with a room change and problems with our keys. The response of the hotel management to this unfortunate event was simply atrocious. The hotel managers refused even to consider our claim, but instead... more

Located between the Nacional and the Havana Libre, where we could exchange money and buy tours, the Victoria provided access to tons of restaurants and a more relaxed atmosphere than Habana Vieja. Good air conditionning, double paned windows for excellent quiet, TV worked fine. Cleanliness passable (clearly the furniture was not moved for cleaning, what looked like blood spots on... more

We stayed in the Hotel duiring Hurricane Wilma so the weather was not great but the Hotel was fine. The staff were as helpful as any we have met elsewhere (and are not always trying to make money out of you, which seems to be the norm over here!). The hotel is supposedly well known among the locals as that... more

Bad experience. The staff is quite friendly, according to cuban standards. They say "Yes, okey", but they will do as they want. As they are public servants, even the staff of the private-managed hotels, they have a very little sense of dedication and overcoming. First, breakfast is composed of just a cup of coffee, a little (very little) glass of... more

The staffs are friendly, and somewhat helpful. But the hotel is not really up to the standard. The mattress should be found in a garage sale rather than in a hotel, the blanket ... anyway, we wrapped ourselves in beach towel. Generally, I recommend you to find a casa particular in the old city area (those private guest house). Not... more