The hotel was clean with nice rooms. Old Havana was Ok for one night but no more. To many hassles in the street with people trying to sell you fake cigars including hotel staff. Food was Ok in the Hotel but avoid the hotel bar. The Bar staff where rude and overcharge for drinks. Also be careful in the hotel... more

The building is beautiful, the location great and thats where it ends. There were thefts in 5 rooms while we were there, including our own. The hotel completely denied this, saying we must have lost our possessions, all of us. They just stood there and said 'no you lose it' They wouldnt call the police to take a report because... more

This hotel is situated in a good area with easy access to everywhere. Rooms were clean and spacious Beds were comfortable Air con could have been better but other than that we had a great stay Staff were very attentive and friendly Food was ok but repetitive same menu 3 nights in a row Overall I would return but on... more

We recently returned from a trip to Cuba in whch we stayed at two hotels in Havana, the Florida and the Nacional. All four of us loved the Hotel Florida. The hotel is in an attractive colonial building with plenty of marble and plants. The rooms were good and we were given rooms in a quiet part of the hotel... more

The worst service ever... I booked a room for me and my wife... as soon as we got there the lady at the counter stated that she had no reservations, and that they don't use any website in order to make reservations... as you may imagine the price they offered instead was at least 40% higher... in order to make... more

Stayed at the Florida for 3 days in May as part of our honeymoon. Hotel is a lovely restored colonial building right in the centre of the old town. The rooms were comfortable with air con, table and chairs, large wardrobe (inc safe), big bathroom and balcony. The chambermaids did a great job and left us some lovely towel sculptures... more

Upgraded to suite upon arrival. Nice staff and the best location. We had so much fun! Two negatives in our stay. One-the air conditioning seemed to turn down at night. During the day the room felt cool and refreshing but a few times during our stay we woke up very hot in the middle of the night. The other issue... more

Choosing an Old Havana hotel seemed a lottery....but this IS A GOOD PLACE TO STAY. I've read other reports about staying in the room over the nightclub...and that is exactly the room we had! You are lulled to sleep with the Salsa rhythm...or you were in the nightclub anyway ! Staff here were generally much better than (the more expensive)... more

Architecturally, this hotel is beautiful representation of Havana's glorious past. It's located a short distance from Parque Central and is in the World Heritage-listed Old City. The hotel represented average value, with the positives and negatives as follows: Positives Large, attractive room and bathroom. Attractive, plant-dominated atrium. Negatives Front desk staff were inconsistent at best: occasionally not knowing their job... more