When I first read the recent reviews on this hotel I just couldn't work out why reviews were so negative. Sometimes a hotel can be sold at a too high of price or miss sold by an on-line booking system. My on-line booking system said it was luxury - me being a travel agent knew differently because of the Mercure... more

I had read reviews about this Hotel, but bearing in mind the Country is so poor, I was ready to except how it was. Check in was very quick and reception staff ok, we were given the key to room 107, dark, gloomy with single beds (we booked a double) but no problem, looked out of the window to see... more

Nice Colonial building and charming reception area hides the fact that guest rooms are desperately in need of renovation. Many rooms dank and dark with no natural light & inadequate electric light. Bedding looked clean, but many in our group suffered bites which were NOT mosquitos. Hotel staff tried to help with room changes and they decided to fumigate rooms.... more

I was actually transferred here from hostal San Miguel that had basically overbooked. Sevilla It is in a good location in Havana central, easy to walk everywhere and a constant stream of good taxis outside. The lobby is pretty though reception are not particularly friendly. The service at the restaurant is painfully slow. Food ok, not great. There are 4... more

We spent two nights in the Sevilla at the start of our stay in Cuba, and having read some of the reviews on this site we were unsure what to expect. We found the room clean with plenty of storage space and a working fridge and safe, though on one evening the hot water was temperamental. That said, a cool... more

I was a bit nervous about my stay after reading recent reports the last of which was about the mugging in front of the hotel just before I left. However, there was nothing to be nervous about and the hotel was as I expected it would be. The location of the hotel was excellent. It is in central Havana, but... more

Room - clean and well stocked with toiletries considering Cuba has problems with obtaining certain products. Room service - excellent, chambermaids very pleasant and towel sculptures left everyday which were amazing. Buffet breakfast - acceptable, very busy but so what !! everyone else has to holiday !!! Location - could not be any better to see all sights. Staff -... more

Have just come back from spending 4 nights at the Sevilla Spt 18th to 22nd. I was dubious about staying there after reading some of the reviews buf in the end it was fine.It is in a good location and it is a grand ole building and like some of the other reviews have said 'like a faded old film... more

it was our first day in honeymoon. first time in Cuba. the hotel seemed ok but barely empty, in October last year (just seen this amazing site). the room was ok regarding hygiene and nostalgic. the rest of the facilities were really hot though, no A/C. In the morning the guide was late so we have decided to walk around... more