we stayed at the saratoga for our honeymoon its by far the best hotel in the city, i wanted my honeymoon to be perfect for us, so i researched thoroughly taking into consideration luxury, location, ammenities, cleanliness etc....we really thought we'd landed on our feet ,its smack bang in the city centre, the rooms are fantastic and spotlessly clean, the... more

First visit to Havana staying 4 nights at the Saratoga following a recommendation by a reliable travel agent in Madrid; fulfilled all my expectations although there were sufficient "incidents" on the trip to make me wonder how you'd get on without speaking any Spanish. The hotel was relatively empty which might have meant the quality of the stay was better... more

We've been to Cuba 3 times and this is as good as it gets. Cuban service is not the world's best, but by Cuban standards, it was very acceptable and in some cases, on the even days, everyone seemed to go beyond the call. Cuban's trade off work days for some odd reasons. Breakfast was as good as it gets... more

Great hotel, good service (certainly the best you'll find by Cuban standards - especially the evening bar man and chef in the bar), fantastic rooms with a great bathroom and walk in shower. The Junior Suites overlooking the front of the building have wonderful views of the capitol building (almost opposite) and are really spacious, although no balconies. The hotel... more

Just flown back from Havan after staying at this hotel for 6 nights. Have to say it was well worth the money spent. Staff were friendly, great location, rooms were tidy, spacious with a great bathroom and shower - believe me after a day in Havana you need a good shower. Plenty of restaurants and bars near by although we... more

I read most of the reviews on trip advisor when I chose this hotel. I chose the hotel because it is the most modern looking one with contemporary interior. Most of the other hotels had gaudy looking furniture and looked old. The staff was friendly and I even made a good friend, Fernando, who works with utilities. If you find... more

We stayed three nights here and was amazed to find such luxury. We had a junior suite on the 7th floor with great views over the city. The room was big with a TV, well-stocked minibar and a huge bathroom that was best I've come across in a hotel. The hotel has a restaurant downstairs that did a great breakfast... more

We were greeted by ambivalent door staff (seemed to be quite a lot of them actually). They became more unfriendly during our stay. Towards the end of our five night stay we walked into the hotel to be followed by a panicked doorman asking us if we were guests in a shockingly rude manner (Cuban locals are not allowed in... more

On first appearances the Saratoga Hotel looks pretty good, and there were certainly some good points to remember, but right now, it's only the bad points that stand out for me... The food that’s prepared in this establishment is terrible. Breakfast is dreadful, and perhaps the worst I’ve ever been offered: Choices includes a selection of chopped sausages containing more... more