We arrived at the Saratoga, to meet a friendly check in. As it was our honeymoon we were given a free upgrade to a stunning junior suite, complimentary breakfast in bed and a complimentary honneymoon dinner as well as a bottle of Cuban rum waiting for us when we got to the room! The room.. what can we say! Was... more

Choosing this hotel was the right thing to do. We also visited Parque and National and were very pleased that it was just a visit so that we don't acctually have to sleep there... Don't be intimidated when reading about the awful food - fair enough, you won't find Michelin rated restaurants there, but fine dining really shouldnt' be the... more

Stayed 3 nights in October. First time to Cuba/Havana. The good: great location; room and bathroom nicer than expected (junior suite); nice rooftop pool; breakfast was ok (good coffee and croissants); friendly and polite check-in The bad: horrid damp smell in corridors; room (facing Prado) was noisy; staff around pool were idle and indifferent; Did not stay anywhere else in... more

we stayed at the saratoga for our honeymoon its by far the best hotel in the city, i wanted my honeymoon to be perfect for us, so i researched thoroughly taking into consideration luxury, location, ammenities, cleanliness etc....we really thought we'd landed on our feet ,its smack bang in the city centre, the rooms are fantastic and spotlessly clean, the... more

First visit to Havana staying 4 nights at the Saratoga following a recommendation by a reliable travel agent in Madrid; fulfilled all my expectations although there were sufficient "incidents" on the trip to make me wonder how you'd get on without speaking any Spanish. The hotel was relatively empty which might have meant the quality of the stay was better... more

We've been to Cuba 3 times and this is as good as it gets. Cuban service is not the world's best, but by Cuban standards, it was very acceptable and in some cases, on the even days, everyone seemed to go beyond the call. Cuban's trade off work days for some odd reasons. Breakfast was as good as it gets... more

Great hotel, good service (certainly the best you'll find by Cuban standards - especially the evening bar man and chef in the bar), fantastic rooms with a great bathroom and walk in shower. The Junior Suites overlooking the front of the building have wonderful views of the capitol building (almost opposite) and are really spacious, although no balconies. The hotel... more

Just flown back from Havan after staying at this hotel for 6 nights. Have to say it was well worth the money spent. Staff were friendly, great location, rooms were tidy, spacious with a great bathroom and shower - believe me after a day in Havana you need a good shower. Plenty of restaurants and bars near by although we... more

I read most of the reviews on trip advisor when I chose this hotel. I chose the hotel because it is the most modern looking one with contemporary interior. Most of the other hotels had gaudy looking furniture and looked old. The staff was friendly and I even made a good friend, Fernando, who works with utilities. If you find... more