I just came back from Santa Lucia and was very very disapointed with the food and animation. There is still some very positive points to this place, the rooms and pool area and restaurant are very clean, absolutely no complaint there. The staff (bar, restaurant, beach) are very friendly. ANIMATION : TOTALLY LAME ! We were coming back to the... more

27 th visit to this resort. "Going downhill" Probably due to the overall situation in Cuba;noticeble esp in the food (mostly cold, element in buffet table together with glass top failed 5 years ago and has not (cannot) be fixed....no parts. Perks bottle of Rum , repeat client special dinner GONE Brand new a la carte Rest CLOSED; now the... more

This is a real fun hotel to travel to, the staff and management are fabulous and will do whatever it takes to make your stay as enjoyable as possible. Most of the staff speaks either English or French and some even speak German, my wife and I really enjoyed our stay. Food; I have been to the Caribbean many times... more

My girlfriend and decided to stay at this resort as it was our first resort we ever stayed in Cuba many years ago. Great grounds, excellent swimming pool but the beach was not really clean. Rocky and lot of weeds. Excellent coffee but basic drinks. Food is the eternal problem of Cuba. We had no problem with it, but lot... more

In October we went to the Mayanabo . The food was a disaster. Alot of people were in my same situaton. I've heard of it over and over. I have friends that live nearby, and visited them , they showed me their fridge full of mayanabo food that was bought thru the staff that work there. He told me the... more

short version:four of us went to cuba,(14th time)on the third day my wife fell on slippery tiles being swabbed by a maid.there were NO WARNING SIGNS posted,she limped back to the room;next day,ankle so swollen she needed a wheelchair.desk clerk coldly said"not my problem,go to holasun"holasun rep said we will take care of you"HA HA HA Manana.Well for ten days... more

This resort was a mixture of good and bad. Food (for Cuba) good but no coca-cola for 5 days. Great pool but not properly maintained so lots of bugs. Front desk staff fantastic animation team lazy rooms nice but back door would not lock and the 4am club boomed so you felt the base all night about 60 guests on... more

Have stayed at Mayanabo 4 times now. Stayed once at Caracol. Will try and make a brief synopsis of our last visit. Overall feeling?: drained. Having been here before, in 06-07 & 08 it has been a steady downwards spiral. The physical place is fine, clean etc. Beach is great as long as you don't like to swim as there... more

This hotel was in a great location. Good activities and fun. Highly reccomded to single travellers and people on a tight budget. Not reccomnded for familes with children. Food- Food was repetative. same stuff all the time. Deserts were good. Pasta bar was good. Drinks- Very basic, cuban brand rums and vodks only. I brought my own drinks. Malibu and... more