Returned earlier this week from Sunny Cuba and to all those naysayers who say Caracol is in decline.... you must have been staying somewhere else! It's improved... and we were happy enough with it two years ago that we returned! Caracol is a small resort on the beach in Santa Lucia. The room accomodations are clean & bright, yes a... more

I was a little concerned after reading some of the reviews as they appeared to be mixed. However, having been to the Santa Lucia area five times, I knew it had a beautiful beach and the weather had always been superb. Plus, there was nothing to lose with the great price of under $500 including tax from Montreal! First the... more

This place was awesome! I was a little worried about it before we went because it was so cheap, but I was not disappointed at all. Travelled with my girlfriend, we're both students so it really fit our budget. Don't listen to the negative reviews on here, I cant find anything bad to say about this place (other then I... more

I have to say i was so in AWWW about this place , I would of lived there!~ Who wouldn't? Anyways to make a long 7 day vacation short.... The views are beautiful, the resort is especially friendly and accomodating I had no problems what so ever ... this was my first trip to cuba and i'm going back at... more

Amazing staff. Beach not crowded. 2 local discos off-site. Excellent food/selection. Immaculate room. Now, this was my first time to Cuba and thus have no basis of comparison but I was greatly, greatly impressed with the bang for my buck. more

I went to Caracol with my Fiancé (we are 30-ish) and my parents (they are 60-ish). My first impression of the hotel was not good. Eventually I warmed up to it. But I’ll write some prose and cons and then a summary: Pros: • The Sun!!! • The price ($500 a person from Montreal) • Entertainment is present and not... more

My husband and I stayed at the Caracol hotel in the first week of September. Our room was clean and lovely, the pool was fabulous, the weather was incredible the entire time, the food was good and it was very very very cheap! There was basically no one at the resort so it was heaven! We went snorkeling, used the... more

I had been before at this resort, and can say that things were not bad before, but they are worse now. Just to summarize... The rooms are close to the beach decent size. Food is quite repetitive, worse this year - no grilled fish for 2 weeks. There is fish, but the taste was not too good, I ended up... more

As a frequent traveller to various parts of Cuba, this has to be the most unfriendliest hotel in Cuba. The Caracol is situated amongst three other hotels- Mayanabo, Gran Club and Brisas Hotel. The rooms are small with a sitting area which has no air conditioning. The food is terrible unless you like your food cold. I told the staff... more