My first trip to cuba, and perhaps the best vaction I have ever had. The resort was beautiful and the staff were amazing, making sure we were well taken care of and always having a good time. If you socialize with the people and take advantage of all the activities offered I promise you will enjoy your stay. My whole... more

I booked a vacation package with your company on April 5, 2009 to April 12, 2009 in Santiago de Cuba at the Carisol Resort. My holiday was RUINED for a variety of different reasons: 1. There was livestock running throughout and defecating on the resort 2. The mattress and the sheets were bloody 3. A hotel representative told me he... more

I go there since last year twice a year , I like the hotel ,the food is ok ,the show are great.Room are clean every day,the staff is kind. Just a warning for you girls, REMEMBER all the G O from hotel are the same ,the want only one thing is a ticket to a nother country . Please dont... more

Yes, there are animals on the resort, yes, the food in the resort is not Canadian 5 star, but once you have actually lived in Santiago city and only found crackers and beer to live off of, you realize the resort is providing the best it can...and let me say after the going to the city for a week I... more

This resort is incredible - good service, amazing rooms, pools and beach! Went with my boyfriend and had a great time. Weather in April was perfect and activities on site were all-around good. Suggestion: Take a day trip - We went with the boat, snorkling, lunch and into the city and was worth it for sure! more

I could write a novel about my trip to Santiago de Cuba, and more specifically, my stay at this place. Let me first state that for a last minute deal of less than $700, taxes included, it was more tropical and more affordable than spending a week in Toronto at Aunt Betty's house. Now that the positives are out of... more

For the price this is probably the best bet for Santiago beach hotels. I have been to this hotel more than once. THE FAT - this complex was once divided into 2 separate hotels. A major plus for going there now is that you have access to both hotels meaning use of both pool areas, all restaurants (5), all bars... more

my 1 week stay went from bad to worse! upon arrival we met another couple who said they were very disappointed & were leaving the resort to eat & drink.nothing was open so we thought it would be better the next day.all inclusive meant be there at opening, because when its gone, youre out of luck.rum is my drink of... more

FOOD: i stayed away from the buffet and never went to the seafood restaurant. i also never went to breakfast but i heard the omelettes are great. every day for lunch i ate a hotdog and fries at the beach restaurant. really good fries. for dinner every night i ate pasta and pizza at los corales. my friend would get... more