I've been to Cuba over 20 times, visiting majority 4 star resorts. This hotel really surprised me. The service was excellent in every aspect and every area. There were plenty of beach/pool chairs, you don't need to play the towel game. Lots of variety of food, I mean it wasn't for me because I don't eat eggs & meat however,... More

Sorry, I wright this saga rather late, as we stayed at this "wonderful" place in January. I'll try to be concise and unbiased. Here is the discourse: Flight by Sunwing was excellent and delivery to the hotel went without any unwanted adventure. Reception folks, despite their limited English, did their job quickly and effectively putting us into the room without... More

This was my fifth visit to Cuba and the worse experience. Before,I even stayed at 3 1/2 stars at Holguin and it was MUCH better. I really like Santa Maria! Resort looks old. Romms are old,very basic and dirty. Beds were very comfortable! There was a lot of bugs in the room when I got there and they were coming... More

First off I have to say to all those who post such bad things are you crazy? maybe you expect something like home ... dont forget Cuba is a communist Country where they do not have alot of ties with other Countries. Upon arriving at the hotel around NOON we already knew our room may not be ready so we... More

I went to Cuba for the first time in January and booked in mid December so was looking for a reasonable value for quality, with Turquesa living up to 3.5 to 4 star expectations. I am in the hospitality industry and had been told some bad things about Cuban hotels but was beyond pleased. The rooms were basic but very... More

Comfortable rooms, great restaurant service, just need a wet bar. Very friendly staff, we needed to left the hotel before the lunch time and they help us with the lunch for my pregnant wife. Night shows are so good and they have very good activities during the day.

Returned to Be Live Turquesa for second time March 25 - April 2 and we had just as good a vacation as first time. As others have said it is a very clean resort - rooms, public washrooms, grounds always kept very clean. Sloppy tourists need to be picked up after, and around the pool area it was done promptly.... More

Pretty run down rooms, very friendly staff, food was ok but not better than Cuban 3 star. The beach was awesome. There were lots of lounge chairs at the pool and beach. Rooms were clean. We had a great time. The chef working nights in the Cuban / Mexican restaurant was a really decent guy. Lots of laughs. Most of... More

Travelled April 3 - 10th. Sunwing Vacations - no issues - food was good. Tenth trip to Cuba, 1st to Varadero. "Hotel" outdated but clean - typical for Cuba. Grounds were beautiful. Walkways were rough and worn so high heels were very tricky. Pool was very nice. Beach is amazing. "Food" was substandard for Cuba - what should have been... More