As you walk into the hotel reception it looks very spacious and welcoming. Once I got to my room located on the ground floor it was quite different. While the sheets and towelling were clean, the room needed a good spring clean. The shower had these disgusting orange worms that crawled out between the tiles when the water was turned... more

very good hotel, great service and an ideal location both on the beach and near attractions more

wonderfull beach! volleyball =) and good food! there are good disco in Varadero (u can ask about it animator team) .........and in bar "CUBA" barmen Kiki make a good coctails for u, he is very funny! more

This was my second time in Cuba. Traveled here with a girlfriend of mine, we are both 26. Last week in November 28- Dec 5 2008. Incredible price $499 plus tax, but we paid the price :( Hotel location was great, close to downtown and the clubs for going out at night. Beach is beautiful, water does not drop off... more

I would NOT recommend this resort. Here is why: VERY BAD: - There were worms in my shower! (thin, red, writhing creatures that apparently came out of the drain as soon as it became wet) - My pillow, despite a clean pillowcase, smelled badly of tobacco – I couldn’t sleep with my face in the pillow - The air conditioning... more

First of all this was our first trip to Cuba. Me and my boyfriend were more than satisfied with this hotel. Positive: 1 - The staff was amazing, alot of entertainment during the day and at night. 2 - We were staying in the economic rooms that are on the other side of the street of the hotel, but it... more

A friend and I decided we were going to plan a trip to Cuba. We were not picky and decided to choose Mercure Cuatro Palmas. Upon arrival we had extremly slow service the line up to get into rooms was ridiculous, but we kept an open mind and decided we wouldn't let such a little problem be a big deal.... more

First of all, forget about the Four Stars Rating, one will be more than enough. forget about the food, the worst ever!!! forget about the beautiful beach : umbrella are in very bad shape, and there is a Bar ruins right in the middle of the beach. this hotel need to be demolish, that's the best iit can happen to... more

Value - Cheap and Cheerful is what comes to mind. We paid only $700 taxes included person out of Toronto. We booked early (Fall 2008) and got a steal of a deal. The package rates went up to $1100 then eventually sold out so we were glad we booked early. Excellent value. Location - This is a centrally located hotel... more