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Melia Las Americas


Hotel class 4.0 of 5
Ctra de las Morlas, Varadero, Cuba
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Reviews you can trust

77% Recommend
4.0 of 5 stars 319 reviews
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By trip type
All (319)
[ Date ] [ Rating ]
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5 of 5 stars
Abbotsford, BC
8 Nov 2009 | Trip type: Couples New
1/1 found this review helpful

This is our fourth time this year at the Las Americas, total of 10 times at this resort. We have celebrated our wedding Anniversarys to birthdays at this resort and each time they have made it very special. The staff at reception is very efficient which makes check in easy. The Lobby bar has great coffee and cappucinos and almost... more

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5 of 5 stars
Toronto
7 Nov 2009 | Trip type: Solo travel New
2/2 found this review helpful

I have been to many hotels in Varadero in the last 20 years and Melia Las Americas is excellent. The staff is very friendly and helpful, impeccable service from the customer relation staff, reception desk staff, the Managers and everybody else. They try to cater to your every wish and I always feel like a VIP (and part of the... more

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5 of 5 stars
Gatineau, Quebec
3 Nov 2009
3/3 found this review helpful

This was my 3rd visit to this hotel and I love seeing all of the same staff every time. I have two more trips planned to this hotel. The service is excellent. The food is very good with lots of choices. There is lots of great entertainment every evening. This is the best hotel for golfers, walking distance from the... more

Management response from
MLAGeneralManager, manager

Dear CARIBBEANCLASSIC: Thank you for recommend our hotel . We are very happy that you enjoyed our service, the entertaiment and the hotel location which is just a few minutes walk to the golf course. I look forward to welcoming you back in your next two trips. Kind regards Stefano Sturni General Manager Meliá Las Américas

Wonderful !
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5 of 5 stars
São Paulo
1 Nov 2009 | Trip type: Couples
2/3 found this review helpful

It is just wonderful. The rooms are clean and comfortable. The food is very good and i have never tasted so many varieties of all countries food. The shows at night were great, there were many activities during the day, like sports competitions, dancing classes, etc. By night, good tematic restaurants, but you need to book them very early. The... more

Management response from
MLAGeneralManager, manager

Dear LucianaRoberto Thank you for your review. We are very happy that you enjoyed your vacations in our Hotel, I look forward to welcoming you back soon. Kind regards Stefano Sturni General Manager Meliá Las Américas

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4 of 5 stars
Toronto
1 Nov 2009 | Trip type: Couples
3/3 found this review helpful

This was our first trip to Cuba, we were a little reluctant at first but in the end we were more than happy with our choice. This resort has an amazing beach front, great food, drinks and the service was fantastic. We met some great staff that made our trip memorable. Raul the bartender made us feel at home the... more

Management response from
MLAGeneralManager, manager

Dear Dina Thank you for your review. We are very happy that you enjoyed our Hotel, the Beach and the Service provided by our Staff, specially Raul, Leandro, Ariel, Teresa and Ernesto We agree with you regarding the dress code at night, our hotel policy doesn´t allow clients to wear short pants I look forward to welcoming you back soon....

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4 of 5 stars
cambridge
30 Oct 2009 | Trip type: Couples
5/5 found this review helpful

This was my first time in Cuba. My husband and parents who I was traveling with have already been to cuba and stayed at a 3-4 star hotel in the past. According to them, this hotel was a 4 start hotel. Overall food was good. This IS CUBA, so I wouldn't go there expecting high quality foods. The buffet had... more

Management response from
MLAGeneralManager, manager

Dear We are glad to hear that overall you enjoyed your vacation in our hotel. Thank you for taking the time to bring to our attention the problems you experienced and the deficiencies in the quality of our services. Regarding your comments about our personnel, we analysed it with their Heads of Department and corrective actions have been taken to...

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1 of 5 stars
Ontario
21 Oct 2009 | Trip type: Friends getaway
3/12 found this review helpful

GO AT YOUR OWN RISK!!! Food was extremely terrible - The bar/room service cheeseburgers were RAW everytime. My friend had ants in his cereal. No Flavour in anything. The fruits were bruised or picked to early. The buffet always had a huge line for the guy cooking the fresh steak, fish and pork, so get in early. The bar service... more

Management response from
MLAGeneralManager, manager

Dear Waldo: Thank you for taking the time to bring to our attention the problems you experienced and the deficiencies in the quality of our services. In our regular Quality and Guest Service Meetings we analysed carefully all remarks received from the guest questionnaires, emails and the TripAdvisor. Your comments have been of great value and we have taken the...

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2 of 5 stars
Toronto
20 Oct 2009 | Trip type: Friends getaway
2/10 found this review helpful

My 4th trip to Cuba and my firts time staying at a "5 Star" resort. Was expecting more given the extra money we paid to stay here. The food was typical Cuban food, the service was poor. What was terrrible was the entertainment staff, they were non-existent. the resort was a huge bore more

Management response from
MLAGeneralManager, manager

Dear Sasso: Thank you for taking the time to bring to our attention the problems you experienced and the deficiencies in the quality of our services. In our regular Quality and Guest Service Meetings we analysed carefully all remarks received from the guest questionnaires, emails and the TripAdvisor. Your comments have been of great value and we have taken the...

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4 of 5 stars
Toronto
19 Oct 2009 | Trip type: Friends getaway
2/2 found this review helpful

The hotel is very close to the beach and has a beautiful view. The rooms are OK, although more like for a 4 star hotel. The staff is friendly and the shows are fun. Although it is adults only hotel, don't expect a lot of fun. It is very calm and the hotel is almost empty by 12 at night.... more

Management response from
MLAGeneralManager, manager

Dear Velenochka: Thank you for posted your review. We are very happy that you enjoyed our Hotel, our staff and Talisman Duo. We hope we will have the pleasure of welcoming you back soon. Kind regards Stefano Sturni General Manager Meliá Las Américas

Loved It!
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5 of 5 stars
montreal
14 Oct 2009 | Trip type: Couples
5/5 found this review helpful

My Husband and I just got back from the Melia Las Americas and just love it. We are a couple in our late forties early fifties. We usually travel with family and in a group. We went just the 2 of us this time and really enjoyed ourselves. The Golf was a definate plus! We ate at the Gourmet, Japaness... more

Management response from
MLAGeneralManager, manager

Dear Travelnut: Thank you for your review. We are very happy that you enjoyed our Hotel, the Golf and the friendly service provided by our staff Your comments have been analyzed carefully by our Department Heads and staff so that we can better respond to our guests´ needs and expectations. Our hotel include a wide range of alcoholic and non...

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Melia Las Americas Also Known As

  • Melia Hotel Varadero
  • Melia Hotel Las Americas
  • Melia Las Americas Varadero
Address: Ctra de las Morlas, Varadero, Cuba