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Melia Las Americas


Hotel class 4.0 of 5
Ctra de las Morlas, Varadero, Cuba

Reviews you can trust

79% Recommend
4.0 of 5 stars 379 reviews
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By trip type
All (379)
[ Date ] [ Rating ]
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4 of 5 stars
New Brunswick
28 Dec 2009 | Trip type: Couples
5
people found this review helpful

I have been visiting Cuba for 18 years for a winter vacation. I have stayed at this hotel 15 or 16 times but did not realize that I could post reviews on Trip Advisor. A friend told me about the web site and I think it is a very helpful tool for travelers so I decided it was time to... more

Management response from
MLAGeneralManager, manager

We are very happy that you enjoyed our Hotel, its location so much, the Golf Course, the Beach and the Service provided by our Staff, specially from our customer service( Isis, Osmani, and Anna Rosa). it would be nice to greet you on your 18 time to our hoyel Kind regards Stefano Sturni General Manager Meliá Las Américas

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5 of 5 stars
Toronto
26 Dec 2009 | Trip type: Couples
1
person found this review helpful

My wife and I took our honey moon trip to Varadero Cuba this November. We went for two weeks, and were supposed to stay at "Melia Las Americas" for one week and one week at "Sandals". To make the long story short, we spent our first week in Melia, then transferred to Sandals, and then transferred back to Melia after... more

Management response from
MLAGeneralManager, manager

Dear Andy_535 : We would like to express our most sincere appreciation for your comments regarding the hotel and staff. The greatest motivation for us is to know that a guest was pleased with our service. I look forward to welcoming you back soon. Kind regards Stefano Sturni General Manager Meliá Las Américas

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5 of 5 stars
Calgary
26 Dec 2009 | Trip type: Couples
2
people found this review helpful

We have stayed at Melia Las Americas several times, and always enjoyed it, however we haven't been there in 2 years. We were very pleasantly surprised at the improved level of service overall. The lobby staff are very attentive, and the service in the restaurants is very good as well. Per usual our room was very clean and the grounds... more

Management response from
MLAGeneralManager, manager

Dear LAandCS: Thank you for your review. We are very happy that you enjoyed our Hotel, and the Service provided by our Staff, specially from Roberto at the lobby bar and from Rosie and Betty I look forward to welcoming you back soon and have you amongs us for severals years Kind regards Stefano Sturni General Manager Meliá Las Américas

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5 of 5 stars
Surrey, BC
25 Dec 2009 | Trip type: Couples
1
person found this review helpful

This was our first time at the Melia Las Americas and loved it. The staff were exceptional and couldn't have been more helpful.....we will definitely be back. As a travel agent, I have travelled to several other resorts in Cuba and the Melia Las Americas ranks high on my list of places to visit again. The food was much better... more

Management response from
MLAGeneralManager, manager

Dear TravelAgent2010: Thank you for your review. We are very happy to know that you ranks high on your list of places our hotel and the golf course and specially the service provided by our Customer Service Staff( Ana Rosa, Isis, Karina and Osmani). It is great to know that you will recommend our hotel for your clients I look...

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3 of 5 stars
Surrey, UK
23 Dec 2009 | Trip type: Couples
1
person found this review helpful

First up, I guess our stay at Las Americas was pleasant enough, it was certainly relaxing which was the primary reason for going; but there were some issues we had with it. Room: The room was great, with nice views across the golf course and the sea, a nice king-sized bed, and the room was kept very clean and tidy... more

Las Americas
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5 of 5 stars
Oshawa
23 Dec 2009 | Trip type: Friends getaway
1
person found this review helpful

I have stayed in this hotel 13 times and consider it my Cuban home. The staff treat you like family. From the minute you arrive, Daniel the Doorman, the front desk, and even "Holas" from the staff as you head to your room... everyone treats you great! Chef Packard and his staff at the pool BBQ are excellent in service... more

Management response from
MLAGeneralManager, manager

Dear Sir: We are very happy to know you conisder our Hotel your Cuban home because of the special treatment provided by Daniel the Doorman, the front desk, Chef Packard and his staff at the pool BBQ and the maid service. I look forward to welcoming you back soon on your 14th times Kind regards Stefano Sturni General Manager Meliá...

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5 of 5 stars
Ontario
21 Dec 2009 | Trip type: Couples
3
people found this review helpful

This is our 6th visit to your wonderful hotel, The greeting we receive from Daniel (concierge) is always top notch. the service from the check in staff and the front desk is always friendly and professional. This amazing hotel has 4 a la carte restaurants which we booked with no problem whatsoever, the "french" was elegant, service professional. Japanese was... more

Management response from
MLAGeneralManager, manager

Dear Breakin70: We are very happy to know that you enjoyed so much our hotel specially because the service provide by Daniel (concierge) ,our chef Alessandro, the team of Packard, Rebecca and Mary at the "Snack Bar" , your maid Karenia, our pool guys Batista and Carlos, The staff in the buffet of Mercedes and Usin and the team of...

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5 of 5 stars
Barrie
21 Dec 2009 | Trip type: Couples
2
people found this review helpful

This was my third visits to Las Americas and each trip I appreciate more the quality of the customer service, the resort. The staff make every effort to get to know their guests and in doing so, they make truly great efforts to make every part of your vacation near perfect!! My thanks to so many wonderful staff members (Reynaldo,... more

Management response from
MLAGeneralManager, manager

Dear HappyHolidaysBarrie: Thank you for your review. We are very happy that you enjoyed our hotel and the quality of the costumer service specially from Reynaldo, Dayanet, Daniel, Mercedes, Usin, Packard and Rebecca. We hope we will have the pleasure of welcoming you back soon on your 4th trip Kind regards Stefano Sturni General Manager Meliá Las Américas

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4 of 5 stars
alberta
19 Dec 2009 | Trip type: Family
1
person found this review helpful

Have been to Cuba 6 times and stayed at Melia Las Americas 4 times. We have made some very dear friends with the employees over the years and never have a problem with service. This year I took my 2 daughters and 2 of their friends and they enjoyed the resort. One of my daughters fell and broke her leg... more

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5 of 5 stars
Isles of Scilly
16 Dec 2009 | Trip type: Family
3
people found this review helpful

My sister has been to this resort 3 times and suggested it for our family reunion Family from Cananda & England. What a fantastic holiday resort for Everyone. We ranged in ages from 21-86. !5 family members in total. It was clean, Restaurant staff were superb in getting us all seated together and the champaigne flowed!! The Beuna Vista Social... more

Management response from
MLAGeneralManager, manager

Dear Griswalds: Thank you for your review. We are very happy that you and your family enjoyed our hotel, the beach the hotel service and the attractions that Varadero offer you. We hope we will have the pleasure of welcoming you for your next family reunioon back soon. Kind regards Stefano Sturni General Manager Meliá Las Américas

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£129*
*Average price

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Melia Las Americas Also Known As

  • Melia Hotel Varadero
  • Melia Hotel Las Americas
  • Melia Las Americas Varadero
Address: Ctra de las Morlas, Varadero, Cuba