I just returned from my vacation. This is the first time I am reading the reviews and I am glad I have not read them before. It's a great resort. Clean, helpful, respectful staff, fresh food, great beach and facilities. Only bad part abaout this vacation was the return part where we had to wait at the airport in cigarette... more

We booked our vacation for the first week of December when this hotel was still ranked 2nd, and see it has now slipped a few spots. This hotel is definitely not a 5 star, and doesn’t live up to the expectation of other Iberostars. Food: Common theme on review sites and speaking with the guests at the hotel is that... more

I just returned from Iberostar Laguna Azul and had a wonderful time. I wasn’t sure how it would be after reading other reviews HOWEVER... It was a great resort. Clean, friendly staff, great poolside and beach service. Was always able to find a spot at the pool or beach no matter what time I got there (shade or sun). Food... more

We stayed at the Laguna Azul from 25th November - 9th December 2009. Arriving at the airport you may have read reviews previous to this - it's true everyone there were wearing face masks, but knowing we are coming from a country with known cases of swine flu - who can blame them. Going through the immigration was a bit... more

I was at this hotel from Dec 5 - 12/09. I was aprehensive because of some of the reviews and decided at the end of the stay that some people are way too picky. The hotel is excellent as are the staff (except for Wilfred at the towl place - miserable). Whether you tip or not, I did not notice... more

Just returned yesterday from the Iberostar Laguna Azul with my husband. We had a great time, the resort was gorgeous, from briefly seeing other resorts along the strip this was by far the most beautiful. All the common areas were very nice and clean. Our room was in block 11, closest to the beach and on the ground floor. It... more

We were at this resort from December 3rd to December 10th. First of all this resort is new. The resort itself is very nice. Great ambiance and outstanding entertainment. Actually the best we have encountered in all our travels. The staff were wonderful and gave excellent service. The downside to this resort is the food, and of course hotels in... more

We were there from November 29-December 6 and had a very good time. Excellent service, comfortable room, beautiful beach, good tennis with Rigo, the friendly pro, honestly very little to complain! Food was not 5 star quality but we always found something decent, for every meal. The Italian restaurant was the best a la carte. The other thing we didn't... more

We just returned from the Laguna Azul. It was a fun week! We read some mixed reviews prior to leaving, so we were a little unsure of what to expect. Here is what we think: RESORT: The hotel is about a half an hour drive from the airport. The resort itself is very large and beautiful. The architecture is very... more