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All 56 Varadero hotels

Iberostar Laguna Azul

5.0 of 5
Varadero, Cuba
Hotel amenities
Iberostar Laguna Azul
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76%
Ranked #9 of 56 hotels in Varadero
Most recent review
4 of 5 stars Reviewed 17 June 2013
Sab0405 Albufeira, Portugal
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2,522 reviews from our community

Traveller rating
    1,052
    848
    398
    145
    79
See reviews for
Families
752
 
Couples
1125
 
Solo
34
 
Business
13
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Albufeira, Portugal
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 17 June 2013 NEW

We stayed in this Hotel for 2 weeks for our honeymoon and had a great stay. We enjoyed every single day of it. The Hotel is located directly on the beach with beach access, sunbeds and shades are available and a beach bar. The staff of the Hotel is very friendly and helpful, although I believe that the reception staff... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 16 June 2013 NEW via mobile

Stayed here for the last 3 nights of our stay in June. Firstly the staff and the service were by far the best we experienced in Cuba. The staff in all the dining areas were excellent with great and friendly customer service. Some of the clientele could take a leaf out of their book when it comes to courtesy and... More

Was this review helpful? Yes 1
Montreal, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 15 June 2013 NEW

I stayed at the Laguna Azul from May 4th to May 11th, traveling with my wife, 4 months old daughter and my mother. We had two rooms next to each other. Our overall experience was okay. We had a good time. Food was actually better than I expected. The resort is very nice. The rooms are clean, the beach is... More

Was this review helpful? Yes 1
Milton, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 15 June 2013 NEW

Just returned from Laguna Azul with my family. We stayed there for a week and it was our first time in this hotel. Thankfully, the weather was perfect (nice and sunny) the whole week. By far, I think it is the most beautiful hotel I've ever seen. It has a huge entrance (perhaps the biggest hotel entrance in Varadero?) with... More

Was this review helpful? Yes 2
Maple Ridge, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 12 June 2013 NEW

Before choosing this place we had checked out some of the reviews but did not want to make our decision based on reviews alone, but do agree with the good and the bad of the reviews. We arrived approx. 5:30am it was raining alot. We had quick check in,not too friendly but ok. We put in for a higher floor... More

Was this review helpful? Yes 1
Belleisle Creek, NB
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 12 June 2013 NEW

We were there to attend a wedding and stayed at the resort for two weeks . The wedding and facilities were great including the roof top chapel , cocktail hour and dinner . Our room , beach , bars and staff were excellent . We did not find the food as good as we have had having travelled to Cuba... More

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Barrie, Canadá
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 10 June 2013

Stayed June 2 to 9, 2013. The rooms- We got to Cuba on Sunday at 12 noon, it was pouring rain. We stayed in rooms 305 and 306 in building 20. Quick check in but not too friendly and we had booked king beds which they said Sunwing did not tell them. We showed them our booking which said adjoining... More

Was this review helpful? Yes 4
Director A, Manager at Iberostar Laguna Azul, responded to this review
12 June 2013

Dear Friends, On a behalf of the staff and management here at Iberostar Laguna Azul we would like to thank you for your nice review. We all are hardworking people always seeking the best for all our clients. Should you choose our hotel, or some other Iberostar Hotels, for your next vacation, please do not hesitate to contact us. Wish... More

Toronto, Canada
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 9 June 2013

Before I get involved in day to day activities I thought I write this review as I found this site to be helpful in making a destination/hotel selection. Overall the experience was quite wonderful and realaxing. When we got there it was overcast but it deterred having fun. Hotel - we had a room facing the pool main area, it... More

Was this review helpful? Yes 2
Director A, Manager at Iberostar Laguna Azul, responded to this review
12 June 2013

Dear Friends, On a behalf of the staff and management here at Iberostar Laguna Azul we would like to thank you for your review. Priority in our hotel is the improvement of all our services and continuous work to obtain our guest satisfaction. We have taken all your comments and suggestion into consideration and we will do the best we... More

Buenos Aires, Argentina
Top Contributor
84 reviews 84 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 3 June 2013

Ok, so before going to this resort, I read all the reviews from TA, just to have an idea of what I would find once there, and can’t deny I was a bit worried, and was just seconds away from changing hotels and go to the Iberostar Varadero instead, but didn’t, due to the limited time I had prior to... More

Was this review helpful? Yes 6
Director A, Manager at Iberostar Laguna Azul, responded to this review
8 June 2013

Dear Friends, On a behalf of the staff and management here at Iberostar Laguna Azul we would like to thank you for your review. However, we feel sorry that our hotel was not up to your expectation. We assure you that improvement, in all our services are an ongoing process and our priority is guest satisfaction. We do hope, to... More

montreal
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 June 2013

Check in was fast as in 10 minutes i was im my room which had a great view of the resort and beach as the bell boy took our bags as fast as we got in . I never expected this resort to be as nice as it was as i only have good things to say about except for... More

Was this review helpful? Yes 2
Director A, Manager at Iberostar Laguna Azul, responded to this review
8 June 2013

Dear Friends, On a behalf of the staff and management here at Iberostar Laguna Azul we would like to thank you for your nice review. We all are hardworking people always seeking the best for all our clients. Should you choose our hotel, or some other Iberostar Hotels, for your next vacation, please do not hesitate to contact us. Wish... More

Iberostar Varadero
Great value on a similar hotel
Varadero, Matanzas Province
4.5 of 5 stars 2,819 Reviews

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Hotel Summarization (Beta)

What travellers say

  • Very good(93)
  • Lobby bar(81)
  • Main pool(67)
  • Great time(44)
  • Ice cream(29)
  • Other resorts(23)
  • King size bed(23)
  • Beach towels(20)
  • Japanese restaurant(19)
  • Friendly and helpful(18)

Additional Information about Iberostar Laguna Azul

Address: Varadero, Cuba
Region: Caribbean > Cuba > Matanzas Province > Varadero
Amenities:
Fitness Centre Restaurant Room Service Suites Swimming Pool
Hotel Style:
#7 Romantic Hotels in Varadero
#7 Family Hotels in Varadero
#9 Luxury Hotels in Varadero
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Located on a beautiful stretch of Varadero's Beach. Approximately 160 km from Havana and 20 min. from downtown Varadero. 814 rooms allocated in different buildings, 24 are suites and 8 are for handicapped. Reception 24 hrs. open, currency exchange, internet 24 hrs. Buffet restaurant with show cooking and 4 a la carte restaurants and Ranchón near the beach. Lobby bar, Cigar bar, aqua-bar, and 2 snacks bars at the pool. Conference rooms, SPA, gym, and beauty salon, 2 tennis and paddle court. Ice cream saloon, animation theatre and disco. 5 outdoor swimming pools. Miniclub (4-12 years). ... more   less 
Also Known As:
Iberostar Laguna Azul Hotel Varadero
Iberostar Laguna Azul Hotel

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Iberostar Laguna Azul
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