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All 57 Varadero hotels »

Iberostar Tainos

4.0 of 5
Las Morlas, Km. 12.5 | Matanzas, Varadero, Cuba
Hotel amenities
Iberostar Tainos
Ranked #7 of 57 hotels in Varadero
4.0 of 5 stars 1484 Reviews
22 May 2012 -
darkangel10
 
 
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1,484 reviews from our community

What travellers say about this hotel
  • Very good(78)
  • Lobby bar(68)
  • Japanese restaurant(66)
  • Entertainments team(38)
  • Pool area(35)
  • Bungalow room(33)
  • Day trip(25)
  • Thomas Cook(25)
  • Main hotel(23)
  • Staff were friendly(9)
Traveller rating
    747
    473
    157
    63
    44
Only show reviews for Family (369) | Couples (628) | Business (6)
Date Rating
Peterborough, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 23 May 2012
4
people found this review helpful

we stayed at the tanios for 11 nights from sat 21st april till wed 2nd may party of four two couples had two bungalows.rooms looked tired and need updating just new curtains and nets lick of paint and new light shades and bed linen would do the job not much to ask.food was good and plenty to of choice in... More

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DGIberostarTainos, General Manager at Iberostar Tainos, responded to this review
28 May 2012

"Dear Friends, On a behalf of the staff and management here at Iberostar Tainos we would like to thank you for your nice review. Our hotel has start with general improvements, however for everything we need some time, I hope that on your next visit, we will manage ti impress you. Should you choose our hotel, or some other Iberostar... More

maldon essex
Contributor
18 reviews 18 reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 22 May 2012
5
people found this review helpful

The staff at the Tainos were simply the frendliest I have ever encountered in any hotel. They seem to go out of their way to make you feel one of the family, from breakfast till you head to bed via the reception area bar where a Kir Royale is a welcome night cap!!! The two specialist restaurants (Cuban and Japanese)... More

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DGIberostarTainos, General Manager at Iberostar Tainos, responded to this review
28 May 2012

"Dear Friends, On a behalf of the staff and management here at Iberostar Tainos we would like to thank you for your nice review. We all are hardworking people always seeking the best for all our clients. Most of the reviews praise our Japanese and Cuban rest, we are glad that you also enjoyed the food in our a la... More

Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 21 May 2012
1
person found this review helpful

Hola! The staff and management at Iberostar Tainos give a great effort to make your stay comfortable. However, you need to manage your own expectations and realize that this won't be a luxurious North American "4 Star" resort. Anything outside is lovely and picturesque - I liked how the resort grounds were very neat, tidy and well-kept with paved with... More

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DGIberostarTainos, General Manager at Iberostar Tainos, responded to this review
28 May 2012

"Dear Friends, On a behalf of the staff and management here at Iberostar Tainos we would like to thank you for your review. Priority in our hotel is the improvement of all our services and continuous work to obtain our guest satisfaction. We have taken all your comments and suggestion into consideration and we will do the best we can... More

Edinburgh, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 21 May 2012
4
people found this review helpful

I am going back to this fantastic property in 8 weeks time,not having reviewed it on my return last August,I feel that I should say again that this hotel is second to none.We NEVER go to the same place twice as there are too many places in this vast world of ours,but after going to the Tainos in 2009 we... More

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See 2 more reviews by Javo58 for Varadero
DGIberostarTainos, General Manager at Iberostar Tainos, responded to this review
28 May 2012

Dear Ian, Thank you very much for all the nice words. We will make sure that your stay with us (now in 7 weeks) again be unforgetable. I will pass your words to Yudel, Fraga, Resiel, Daylin, Sandy and of course to Elvis. Please do not hesitate to contact mi prior to your arrival. Kind Regards Dejan Grubanov General Manager... More

Oshawa, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 20 May 2012
7
people found this review helpful

This was our second visit to the Tainos (May 3-11th), and I did not think it was possible, but it was even better than the first! Where to begin--it must with the staff, excellence in guest service is their priority while making you feel as if you were in part 'family'. I was stunned that some of the staff remembered... More

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See 3 more reviews by laraina for Varadero
DGIberostarTainos, General Manager at Iberostar Tainos, responded to this review
28 May 2012

"Dear Friends, On a behalf of the staff and management here at Iberostar Tainos we would like to thank you for your nice review. To Roberto, Pedro,Lay, Star Friends.We all are hardworking people always seeking the best for all our clients. Should you choose our hotel, for your next vacation, please do not hesitate to contact us. Wish you all... More

Sittingbourne, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 20 May 2012
3
people found this review helpful

We have just returned from our second stay at the Tainos (the first was 5 years ago). We enjoyed our first visit so much that there was no question of trying another hotel once we had decided to go back to Varadero. The hotel is a series of very attractive buildings (main building plus many outlying 2-storey "bungalows"), all set... More

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DGIberostarTainos, General Manager at Iberostar Tainos, responded to this review
28 May 2012

"Dear Friends, On a behalf of the staff and management here at Iberostar Tainos we would like to thank you for your review. Priority in our hotel is the improvement of all our services and continuous work to obtain our guest satisfaction. We have taken all your comments and suggestion into consideration about our Cuban Restourant and we will do... More

Bristol, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 20 May 2012
3
people found this review helpful

Got back from our stay in Tainos on 28 April. Had a fantastic time. Will deffinately return. The friendliest hotel we've ever stayed in. All staff were fantastic. Particularly Elvis, on the entertainment team who was so funny. George the barman and Beatriz in the restaurant who was really charming and always gave us a kiss and hug. The manager... More

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DGIberostarTainos, General Manager at Iberostar Tainos, responded to this review
28 May 2012

"Dear Friends, On a behalf of the staff and management here at Iberostar Tainos we would like to thank you for your review. I will pass your words to Elvis,Beatriz, Star Friends. And we do hope to have a plasure of welcoming you back at Iberostar Tainos. Wish you all the best Kind Regards Dejan Grubanov General Manager Iberostar Tainos More

Toronto, Ontario, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 19 May 2012
2
people found this review helpful

we have had a vacation of a lifetime!!!!! A beautiful wedding, wonderful, amazing staff (mad love to the star friends and all the bartenders and bartistas - you guys are the BEST) great, delicious food, beautiful beach and pool, fun fun fun activities all day long, excellent entertainment (live music and dancing every night after dinner and a live show... More

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DGIberostarTainos, General Manager at Iberostar Tainos, responded to this review
28 May 2012

Dear Gerson, Leonardo & Kristina Amigos thank you very much for your nice review in the name of all of us. I will pass your comments to all my staff. We do hope of having a plasure of welcoming you back in our hotel One more time thank you for the wonderful words. Wish you all the best Kind Regards... More

Mission
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 19 May 2012
6
people found this review helpful

This was our first trip to an all inclusive since our honeymoon 11 years ago and it was absolutely wonderful!! The staff really made the trip for our family. The atmosphere they create is truly amazing and engaging! We first have to mention Lucy in the kids club! She absolutely made the entire trip for our kids. They could not... More

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See 3 more reviews by Louise E for Varadero
DGIberostarTainos, General Manager at Iberostar Tainos, responded to this review
19 May 2012

Dear Friends, Thank you very much for your wonderful review. We are more then glad that your family and you had a good holday and especialy your childrens. I will pass your words to Lucy, Marvis, Lissandro, Reyner. We do hope pof having a plasure of welcomig you back here at Iberostar Tainos or some other Iberostar resorts. Please do... More

Toronto, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 19 May 2012
2
people found this review helpful

First off to say that we have travelled to Riu hotels the last number of years (which we loved) and we wanted something different this year... and our stay was comparable and even better in some sense than the Riu hotels. Tainos main drawback is that yes, as everyone has said in the reviews, the hotel needs some renovation.... BUT....... More

Was this review helpful? Yes
DGIberostarTainos, General Manager at Iberostar Tainos, responded to this review
28 May 2012

Dear Friends, On a behalf of the staff and management here at Iberostar Tainos we would like to thank you for your nice review. We all are hardworking people always seeking the best for all our clients. Should you choose our hotel, or some other Iberostar Hotels, for your next vacation, please do not hesitate to contact us. Wish you... More

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Iberostar Tainos Also Known As

  • Iberostar Hotel Tainos
  • Iberostar Hotel Varadero
  • Iberostar Tainos Cuba
  • Iberostar Tainos Varadero
Address: Las Morlas, Km. 12.5 | Matanzas, Varadero, Cuba

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