The hotel is from among older ones. Food was very bad, and the same every day (only salt and white pepper used...? ). Seems hotel was running out of food, as there were almost all the time plates almost emplty of cheese or ham (all inclusive hotel!!!). We found cocroach in the bathroom, where bath was painted with some kind... more

Traveled through east of Cuba (from Pinar del Rio to Sancti Spíritus province) and stayed in various hotels in La Habana, Trinidad (3 to 4 stars) and finally arrived for 5 days to Varadero just to relax. First impression not so good - seems that the Hotel is saving on Electricity and the entrance had barely few lights on ....... more

Went witha freind to this hotel and was really discusted by the fact that is was dirty, theire was mold all over the room , the beds were dirty , the bathroom seeling was falling, I had to take a shower with my beach shoes on because I was scared to catch someting on my feet, the service was ......... more

room was fine. pool great. staff great. food allright, nothing special, ala cartes were good. other than a table of drunks singing in the ala carte(oops, that was us), enjoyed it. more

It was my second time in 2009 going to Tuxpan and I had a great time. From the front lobby staff, to the animation team, and cooks they were so warm and friendly towards Canadians. It was good to see my friends David and Frankie who right away remembered me after 6 months. We played some baseball had a few... more

I had the best trip ever and I can't wait to go back! I admit I was a little nervous about going to this hotel considering the bad reviews I read before I left but my mind was put right at ease as soon as when we got off the bus from the airport. As soon as we arrived we... more

Beach Front Resort..with golf club 3 minutes away. Well after much debate and research on trip advisorsy was becoming afraid to go to to this hotel. Lets start on the frist day! Plane arrived on time, bus was sitting with A/c on as soon as everyone was onboard we started our journey to drop everyone off, we arrived at the... more

to start from the beginning, the flight was amazing with Sunwing. Champagne for every one and a nice goody bags for the kids, food was great and this where the word food ends on that trip!!! Rooms: Very simple and old rather broken furniture but we did not mind them, but the mattresses are sooooooo hard we could not sleep.... more

Date of stay: June 27 to July 4th, 2009. Ok folks, this hotel is a disaster. I know, I know, you have already read all the bad reviews and based on your experience with tripadvisor, you’re probably telling yourself, “it can’t be that bad”….well, trust me when I say it is bleeping worse! Lord help this godforsaken place. One reviewer... more