I make no apology for this review if it saves some poor soul from booking this hotel thinking, like I did that the name Sandals actually meant something. This hotel is by no stretch of the imagination a 5 star establishment, I would rate it 3 star at the most. The whole place is tired and grubby, The food is... More

This is a resort with nice and very spacious rooms. However the place is massive and in my opinion lacks character. The food was average, the buffet restaurant was very big and full of people queuing for one thing or another.

I have to admit to being disappointed by this Hotel. Its not 5 star standards by any stretch of the imagination, more 3 star. We booked a Garden view suite with fully stocked mini bar. The first room we were assigned smelt so strongly of damp that we asked to change. The second room, whilst not as bad as the... More

My husband and I went here for our honeymoon, we loved it!!! the food was great and the service was excellent. We also had fun on a lot of the excursions. We are planning on going back for sure.

Ok, it's not Sandals in the Bahamas, but then again, neither is the price. Let's start with the room. Very comfortable, clean and spacious. Bathroom was a bit dated but 'shabby chic' works in the carabbean. Everything about the place was spot on. The buffet restaurant was excellent with the range of foods available being well beyond our expectations; lobster,... More

We stayed Apr 13 to Apr 20, Travelled with Air Canada a smooth trip there and back. We arrived early and check in was not till 3.00pm. So we walked around and got something to eat. We got a nice room garden view close to everything. Our maid (Edvina) did a good job everyday and left lots of towel art.... More

The bad notes first. Check in was very slow. When it was finally our turn we were not informed on anything about the hotel and what it had to offer. Considering we were on an all inclusive base, we would have expected to be told a few things, for example that restaurants must be booked at the public relations desk... More

My wife and I made the trip to Sandals Royal Hicacos in Varadero Cuba on May 17-24. We booked into the concierge level suites and were greeted as soon as we arrived even though it was 11 AM and check in time isn't official until 3 PM. When travelling to Cuba, you accept that a 5-star resort will not match... More

Stayed at this hotel 5 years ago and was not bad but now is terrible. No service around the pool or on the beach, no music around pool, place is not maintained or clean. Food is terrible and 2 out of the 6 people ended up with salmonella poisoning. every time we sat down for a meal they were out... More