Stayed from May12 to May 19, The flight down with Sunwing was good and arrived 20 minutes early. Check in was a breeze, I had Diamond Club and had a separate check in, got my bottle of Rum and headed for the room, building 31 facing the Activity Pool. The room was clean with some towel art on the bed,... More

Block 38, room # 38201, 38204, 38212, 38216 Overall the grounds of this resort are very nice. Don't believe all the negative stuff people write about this resort. We were 8 people travelling (May 19-27) (4 couples, age range 23-40) and we basically all share the same opinion about this resort. Remember this is Cuba and sometimes people expect too... More

Just returned from this hotel which has just changed ownership. Food always cold and most of the staff couldn't care less. There are a number of a la carte restaurants but the only one you get a hot decent meal is in the Japanese. From the main reception to the beach it's a 15 to 20 minute walk. If you... More

Omg!!!! what an amazing trip we had!!!!! definatley book at this resort!!!!! everything was awesome!!! facilities, staff, service, cleanliness...... food was okay. we had no problems what so ever. everyone was so friendly, entertainment was great. all around an amazing place to be. im actually going back in september!!!!

My boyfriend and I were sifting through reviews after we booked Memories, Varadero and were absolutely terrified. We were hearing horrible things from people that left reviews on this site, and we started to panic a bit. How could a 4 star be so bad as these people were saying? It wasn't. Our trip was from May 20 - 27.... More

I had the most terrific time at this resort. I went with my sister and met some amazing tourists and locals alike. I was so worried after I booked and read the reviews. All I can say is the food was A1, the service was A1, the drinks were perfect. I loved every part. The steak in at the French... More

I just returned from this resort yesterday Was there May 20-27 and was a little nervous after reading the reviews beforehand. Well, worry not! I travelled with a girlfriend of mine, both in our 30's, and we dicussed at length and think there is really nothing that we could complain about. It was heaven!! The details: The resort is quite... More

I have travelled quite a bit and like to think I do not have unreasonable expectations and am pretty reasonable. So these are some of the things that bothered us during our stay. We arrived late in the evening and check in was good. Got to room and found one key was not working and another couple staying beside us,... More

During the Spring Break Feb 19-26 week this Resort was put to the test. So much people and so little STAFF! THE GOOD Great looking lobby and main meeting area. A la Carte food was amazing!!! As a result of the many bad service we received over the first 2 days we were given an extra A la Carte Dinner........ More