my recent stay with your hotel was very disappointing, i booked two rooms. one for two people. The hotel I booked through my Citi credit card was $80 dollars a night. I booked a second room for 4 people through the same credit card for about 124 dollars a night. When I received at the hotel they told me I...
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Old hotel on the waterfront in Santo Domingo. Entire place needs a renovation. i wouldn't eat at the restaurant as it is overpriced and the food is below average.
The hotel is also used as a banquet hall for weddings and seminars so expect a very loud and busy lobby at all times.
There is a casino adjacent to the...
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Dear pbeigbabai,
Thank you for your review in regards to your recent visit to our hotel. We have taken action upon your comments about the restaurant and hope you will notice the improvements in your next visit. We are glad to inform you that we have started a renovation process throughout the hotel.
It will be a pleasure if you...
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The hotel was very clean and modern. The location should be good for night life and resturants. Lots of crime in the area and the water front was nasty and poluted. The main street is very busy with crime and traffic. Air pollution is a problem. the pool was very nice and the spa was excellent.
Dear DonaldB7
Thank you for your review in regards to your recent visit to our hotel. We always look forward to exceed the expectations of our guest and it is very comforting to know that we have accomplished it with you.
It will be a honor to welcome you again in the near future and keep showing you that your...
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My friends booked the rooms in that hotel and it was ok; depending on which side you get a room, the ocean view is wonderful. The staff is very friendly and helpful; foos was good but things are kind of expensive.
Dear Eritsha,
Thank you for your comments in regards to your recent visit to our hotel. We always look forward to reach and exceed the expectations of our guest and it is very comforting to know that we have accomplished it with you.
It will be a pleasure to serve you again in the near future.
Sincerely
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I stayed for 8 days the hotel is beautiful the people are very friendly the service is excellent I would love to go back things are a little bit expensive I suggest u get thru a package with all inclusive because without it the price of things will shock you but beside that I'm in love with the place everything...
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Dear brndljason,
Thank you for your wonderful review in regards to your recent visit to our hotel. We always look forward to reach and exceed the expectations of our guest and it is very comforting to know that we have accomplished it with you.
It will be a pleasure to welcome you again in the near future and keep showing...
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After feeling ambivalent about our choice of hotel for Santo Domingo, I'm very glad we opted to stay here. The staff were incredibly friendly and helpful and we found our room more than comfortable. We had booked through booking.com and not only were great rates honored, our room request (quiet, ocean-view) were as well. Lovely pool. My only complaint was...
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Dear Travelinglizardo,
Thank you for your review in regards to your recent visit to our hotel. We always look forward to reach and exceed the expectations of our guest and it is very comforting to know that our staff has accomplished it with you. Also, we have taken action upon your comments about the restaurant and hope you will notice...
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Good location. Check-in and check-out are very slow compared to most of the hotels I have stayed. The special rate on the weekends are great, around US$60. For its normal price of $120, I do not think it is quite worth it. The rooms are ok.
Dear JWei00
Thank you for your review in regards to your recent visit to our hotel. We are going to take corrective actions to improve the situation you perceived about the waiting time at the check in and check out.
It will be a pleasure to welcome you in the near future and show you that your satisfaction is our...
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The Meliá is located on George Washington Ave. (El Malecón) and allows one easy access to the seaside walkway. It is overall a good hotel but needs a bit of a facelift as it feels somewhat dated. For the price, I would tend to choose the Hilton over the Meliá as I find it to be cheerier and newer in...
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Dear MP4411
Thank you for letting us know your comments in regards to your recent visit to our hotel. Our apologies for not exceeding your expectations, we will take all the correctives actions upon your comments. I would like to mention that the taxis union is regulated by the Ministry of Tourism and their prices are approved by them; for...
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After staying more than 7 months due to work I must say this is an amazing hotel. The service is good, they always have a smile on their faces. The food in the restaurants are just ok. I recommend other nearby places. The beds are clean and comfy!
Dear ynievs,
Thank you for your review in regards to your recent visit to our hotel. We always look forward to reach and exceed the expectations of our guest and it is very comforting to know that our staff has accomplished it with you after 7 months staying with us. Also, we have taken action upon your comments about the...
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We chose this hotel for its location—not far from the Colonial Zone as well as for the more modern décor and the cost. We only stayed two nights and were very impressed with the level of service for the price. We were greeted with welcome drinks and received a short orientation tour of the hotel on our way to the...
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Dear MelicitaB
Thank you for your review in regards to your recent visit to our hotel. We always look forward to reach and exceed the expectations of our guest and it is very comforting to know that our staff has accomplished it with you, because your satisfaction is our commitment. We notified the staff from the casino and our security...
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