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All 67 Santo Domingo hotels »

Hostal Nicolas de Ovando-Mgallery

4.0 of 5
Calle Las Damas , Ciudad Colonial | Cuidad Colonial, Santo Domingo 11109, Dominican Republic
Hotel amenities
Hostal Nicolas de Ovando-Mgallery
Ranked #2 of 67 hotels in Santo Domingo
4.5 of 5 stars 190 Reviews
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190 reviews from our community

    Trip type
Traveller rating
    108
    63
    9
    6
    4
Date Rating
New York City, New York, USA
1 review
3 of 5 stars Reviewed 1 June 2012 NEW

Was this review helpful? Yes
Atlanta, Georgia
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 June 2012 NEW via mobile

The hotel is very nice and quiet, at least it was in May. The common areas evoke the colonial period that it is part of. Amenities are all up to date - wifi in each room and in the lobbies (free), comfortable beds, nice bathrooms/showers. The only downside was the cost of breakfast - US$25 pp - completely inappropriate. After... More

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Boston, Massachusetts
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 29 May 2012 NEW

The entire experience at the hotel was a pleasure. I was traveling to Santo Domingo for business and sick of the usual Hilton or Marriott choices. This hotel is something special - built in a century old building, the rooms feel unique and breath character. The service is impeccable - everyone went above and beyond to make me feel welcome.... More

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Armstrong, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 19 May 2012
1
person found this review helpful

We stayed at the Nicolas for 4 nights and had a very pleasant experience. The colonial ambience gives you a feel for the surrounding buildings. The service was excellent and the room, though small, was clean and well appointed. The breakfast buffet was expensive but fresh and tasty. Talk baseball to Francisco at the bar.

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Thomassimonnet, General Manager at Hostal Nicolas de Ovando-Mgallery, responded to this review
22 May 2012

Is an honor for us that you took the time to express your comments about your stay at the Hostal Nicolas de Ovando. Our team is in constant training for the improvement of our services, is always a pleasure to receive positive feedbacks from our guests. Francisco and all of the team of the Hostal Nicolás de Ovando will receive... More

A TripAdvisor Member
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 18 May 2012
1
person found this review helpful

My first room had non-functioning a/c -- i called the desk and was told it would be fixed in 30 minutes -- finally after 5 hours i called AGAIN and was told i could change rooms -- so after totally unpacking i had to repack and move to another room at 11pm -- very disappointing service -- also i had... More

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Thomassimonnet, General Manager at Hostal Nicolas de Ovando-Mgallery, responded to this review
22 May 2012

Dear Guest, I appreciate the time you’re taking on comment about your stay at the Hostal Nicolas de Ovando. We will consider your comments bout the air conditioner in the room I confess you that I really surprise for this because it's not normal that something like this happen in the Hostal Nicolás de Ovando. I will check with the... More

Helsinki, Finland
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 16 May 2012

I felt like I was at a castle with all the dark elements and bright colored walls, while staying at the hotel. The room we were staying at was nice, quite large, but seemed tiny bit too small with the huge bed taking over most of the space. The bathroom was pretty large as well. The staff of the hotel... More

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Thomassimonnet, General Manager at Hostal Nicolas de Ovando-Mgallery, responded to this review
18 May 2012

Dear Guest, Is an honor for us that you took the time to express your comments about your stay at the Hostal Nicolas de Ovando. Is always a pleasure to receive positive feedbacks from our guests. Our team is in constant training for the improvement of our services. In the hotel we have the restaurant La Residence where you can... More

Memphis, Tennessee
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 May 2012 via mobile

The great customer service started before we even arrived on the property.  We had our flight canceled the day of arrival, and I called nervously to the hotel. Miguel let me know that it wouldn't be any problem to move our reservation to the next day. Once we arrived at the airport, the driver was waiting as scheduled.  After a... More

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See 2 more reviews by echristoperj for Santo Domingo
Thomassimonnet, General Manager at Hostal Nicolas de Ovando-Mgallery, responded to this review
15 May 2012

Dear Guest, Thank you for your great comment. I guess it's wonderful how these little things make the difference between the Hostal Nicolás de Ovando and other hotels as you explained each detail that made your anniversary memorable and maybe you didn't know that we had the information about it. I like to tell you thanks for have chosen the... More

San Francisco, California, USA
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 May 2012

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Thomassimonnet, General Manager at Hostal Nicolas de Ovando-Mgallery, responded to this review
7 May 2012

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Chicago, IL
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 May 2012

The location of this hotel can't be beat for its position near the end of the Conde, the street that has most of the shopping and cafes in the Colonial Zone. All of the common areas are beautifully designed to combine the old world elegance of the 16th century with upscale renovations. In order to save some money, we opted... More

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Thomassimonnet, General Manager at Hostal Nicolas de Ovando-Mgallery, responded to this review
7 May 2012

Dear Guest, Thank you for taking the time to express your comment about your stay in the Hostal Nicolás de Ovando. I felt very pleased when I read your words because you were satisfied. About your suggestion for the smell in the room, please if you can let me know which one was the room number, I need the information... More

pap
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 30 April 2012
1
person found this review helpful

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Thomassimonnet, General Manager at Hostal Nicolas de Ovando-Mgallery, responded to this review
1 May 2012

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Additional Information about Hostal Nicolas de Ovando-Mgallery

Calle Las Damas , Ciudad Colonial | Cuidad Colonial, Santo Domingo 11109, Dominican Republic
Price Range: ££

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