I stayed at this hotel for a work conference. The service was top-notch and the staff working there were kind and hospitable. They helped with every request our organization made (and there were many requests) and were willing to work with us despite the, at times, complicated logistics. While the service and the hospitality were amazing, I found the hotel... More

This is the 2nd time I selected this hotel which is near our Regional Office. This time there was a week end due to my flight plan. I checked in on a saturday evening with a jet lag. There was a wedding going on and the music was blaring up till 4 am ! Even though I was on the... More

Held a meeting there in November, and the thing that stuck out the most was the great staff. They were always available and willing to help with anything that we needed for our meeting! Additionally, the food was great, the rooms were nice...overall a good experience for our meeting. More

The hotel was great, clean, we had an excellent view of the city from our hotel. The price was not overprice. When staying in this location and car rental is need because hotel is a little far from the main attraction, hotel is close Palacio Nacional and El Malecon but a car is needed it. Great food in the restaurans... More

I too stayed at this hotel for the trade show Design Caribben and found the staff to be very pleasant and courteous. The room was a good size and overall service was nice. Just bring your spanish up to date when dealing with the taxi drivers out side the hotel - They can rip you off if they think you... More

Large, "stately" hotel in Santo Domingo. The rooms in the top floor are way overpriced, and the ones on the other floors have this really old feel - dark blue carpet, yellowing walls, grim lighting in the bathroom... not a very pleasant stay. The rooms with a view to the pool are OK, the rooms on the other side are... More

Stayed here for two nights prior to visiting other cities in DR. Wonderful classic property. Complimentary cocktails after check in at the circular bar in the lobby. Excellent service from the entire staff. Front desk service was exceptional. Banking window located just off the lobby for monetary exchage. The room was very large with a king size bed. One wall... More

I stayed for 6 nights over Design Caribbean and found the staff and service to be exceptional. I think we were a demanding group but nothing was too much trouble for the staff who were all well presented and very polite and accommodating. Breakfast was excellent and the El Jardin restaurant was delightful for dinner. We were also able to... More

It is amazing what a difference great, attentive staff make. Old landmark hotel that I will gladly stay again. Have the Sangria at the pool bar and try the Churrasco in El Jardin restaurant. Very good standard breakfast. The rooms are being upgraded. Ask for an upgraded room. More