Room was small and looked out the back despite having few people in the hotel. Food was over priced. Service good and friendly. People spoke English and were all wanting to be helpful. Most annoying was being charged $10 by the hotel to go 3 blocks.

If you are looking for a very good value in a hotel with full services located nearby the Zona Colonial this is a good choice. All rooms apparently have a water view so no need to pay extra. Nice outdoor swimming pool with a view of the Caribbean. Helpful young staff. Conveniently located for business meetings. No free bottled water.... More

I recently visited some friends in Santo Domingo and this was one of two hotels that I stayed in. I thought the service was really good the staff were very friendly and helped me to find the places that I wanted to visit. Even though my spanish was limited they were still very helpful with all my questions and when... More

I recently visited Santo Domingo for the second time and again stayed at the Hotel Intercontinental. We changed some money before leaving the airport when we first arrived in DR but later realized that we received a low rate there. We paid an airport taxi driver US$ 40 to take us to the hotel. The drive was the fastest I... More

The great views of the ocean may lure you out and about. This quality will be very helpful as you will not want to stay indoors in this smelly environment. It seemed like everything smelled bad, the dirty carpets and furniture unboubtedly contribute to the problem, this normally would inhibit your desire to enjoy a nice meal, but as the... More

Stayed 3 nights on a business trip. I didn't arrive until midnight on the first night so just crashed although I had asked for a wake up call I didn't get one so I had to skip breakfast and rush out to make my meeting. I complained about not getting a call & asked to move to a room with... More

I am surprised by the rather tepid surveys served up by a lot of the guests who've stayed at this hotel. I visited the hotel on vacation with my wife and had a splendid time. The hotel staff is knowledgeable, professional, and super courteous. Here are a few by name, that you can ask for or reference during your next... More

We selected this hotel for a week-long vacation because of its brand name. What a mistake, for us and for the brand. We experienced and reported, by talking and calling the front desk, the following inccidents during our staty. Since nobody from the hotel followed up with us, so we would conclude that those reported issues are normal to the... More

Because my initial reservation was for one, I called the hotel 3 times to get my room changed to two beds when my best friend decided to come along. I arrived to find that they knew nothing of this. After much arguing they located the woman who I spoke to and she finally found a room to give me, which... More