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All 67 Santo Domingo hotels »

Mercure Comercial Santo Domingo

3.5 of 5
Calle El Conde Esquina Hostos | Ciudad Colonial, Santo Domingo 10210, Dominican Republic
Hotel amenities
Ranked #26 of 67 hotels in Santo Domingo
3.5 of 5 stars 124 Reviews
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124 reviews from our community

    Trip type
Traveller rating
    16
    45
    36
    12
    15
Date Rating
mannotripo
Canapé-Vert
Reviewer
3 reviews
4 of 5 stars Reviewed 5 February 2012

This is one of the best Hotel to stay in Santo Domingo. More

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Posted by an Accorhotels.com traveller
Miami, Florida, USA
1 review
1 helpful vote
3 of 5 stars Reviewed 2 January 2012
1
person found this review helpful

very unfriedly Mr Potrazo especially was very rude as an accor member they had refused me entry at 1 PM telling me that the room was not ready and that the time is 3PM , that is non sense when th check out time is 12PM The AC does not work Properly they do not have sufficient electricity outlet The... More

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Haydee Cruz, Gerente at Mercure Comercial Santo Domingo, responded to this review
3 January 2012

Dear Guest, Thank you for taking the time to share your feedback on TripAdvisor following your recent stay at The Mercure Comercial. As a company we greatly value the feedback which we receive from our guests as we constantly strive to maintain a consistently high standard of service. I was very concerned about your perception of the way you were... More

rafael v
Miami, Florida
1 review
5 of 5 stars Reviewed 21 December 2011

I've been in this place at least 10 times for the last 2 years and i hightly recomend it. The food is great, Good food prices. Very clean, Front desk the best. 24 Hrs security makes you confortable,a nice market one block away, Terrific breakfast. All it needs to be perfect is a pool and more parking space.. Right on... More

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Haydee Cruz, Gerente at Mercure Comercial Santo Domingo, responded to this review
3 January 2012

Dear Guest: I was delighted to read how much you enjoyed your stays at the Mercure Comercial and I sincerely appreciate you are taking the time to post a review on TripAdvisor. It is gratifying to note that you like so much the hotel and its location as well as the services received. It will be my pleasure to share... More

FidaAndTony
Posted by an Accorhotels.com traveller
Pennsylvania
Senior Contributor
26 reviews
43 helpful votes
3 of 5 stars Reviewed 13 December 2011

Stayed in room #424 - Very, very small. Clean. No big deal of a hotel. Good Value for the money. Good Breakfast. Zero ambiance. More

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Haydee Cruz, Manager at Mercure Comercial Santo Domingo, responded to this review
26 December 2011

Dear Fida and Tony: Thank you for taking the time to tell us about your experience at the Mercure Comercial. I am delighted to read that you consider our hotel good value for the money and appreciate your good comments about the breakfast. In regards to the room size, please note that all rooms from the 3rd. to the 5th... More

llearson
Philadelphia, Pennsylvania
Senior Contributor
28 reviews
17 helpful votes
5 of 5 stars Reviewed 5 December 2011

Try the Mercure Comercial in the heart of the Colonial Zone, and you will be pleasantly surprised. As a woman traveler, I was a bit nervous about visiting Santo Domingo on my own, but I needn't have worried ~ it was a delightful stay at the Mercure. A computer was available in the lobby to check e-mails, and the front-desk... More

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Haydee Cruz, Manager at Mercure Comercial Santo Domingo, responded to this review
7 December 2011

Dear Mrs. Llearson: Thank you for taking your time to post your comments on TripAdvisor following your recent stay at the Mercure Comercial. I am delighted to read that you have been overall impressed with the quality of services and the facilities provided in our Hotel, particularly the sense of safety that you commented; we really take pride of taking... More

cardsandcardigans
Reviewer
5 reviews
4 of 5 stars Reviewed 25 November 2011

As a first timer in the Dominican Republic, I was a little list. The staff at Mercure was SO HELPFUL! They gave clear directions when I needed them, called for cabs, as well as gave honest suggestions as to what to purchase in the country. Mercure is perfectly located on Calle del Conde and has a great restaurant overlooking the... More

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Haydee Cruz, Manager at Mercure Comercial Santo Domingo, responded to this review
27 November 2011

Dear Guest, Thank you for taking the time to post your comments on TripAdvisor following your recent stay at the Mercure Comercial. Your feedback is invaluable to ensure we remain consistent in providing the exceptional standards of service the Mercure Comercial is renowned for. I am extremely pleased that you were impressed with our hotel, the location and services provided.... More

Posted by an Accorhotels.com traveller
New York City, New York, USA
1 review
4 of 5 stars Reviewed 24 October 2011

The Mercure Comercial is the most economical hotel in Santo Domingo that is also quiet, clean, secure, well-run, and (to this traveler) in a fine location. I have stayed there on seven or eight occasions over the past six years, usually for four or five nights at a time. The Accor hotel chain, based in France, took over the hotel's... More

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Haydee Cruz, Manager at Mercure Comercial Santo Domingo, responded to this review
26 October 2011

Dear Guest: Thank you for taking the time to post your comments on Trip Advisor, following your recent stay at the Mercure Comercial. It is an absolute pleasure to read your detailed feedback. It certainly sounds like you explored the area and enjoyed our Colonial City. We greatly appreciate your feedback as my team takes great pride in providing exceptional... More

Defacto-2
Orlando, Florida
Senior Reviewer
6 reviews
2 of 5 stars Reviewed 19 October 2011

We stayed at this hotel for the final of a three leg trip to the Dominican Republic. First leg, Punta Cana-home to all inclusive hotels and not much else. Second leg, Bayahibe-quaint little town, an excellent hub for diving and all watersports. Third leg, Santo Domingo-I cannot recommend the capital to anyone. I love history, museums, and architecture. Considering the... More

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Haydee Cruz, Manager at Mercure Comercial Santo Domingo, responded to this review
21 October 2011

Dear Defacto-2: Thank you for taking the time to comment on TripAdvisor following your recent stay at the Mercure Comercial. I was disappointed to read that you found your stay with us to be below your expectations. I am delighted to learn that you appreciate the friendliness of our staff and the quality of the food we serve at The... More

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MarindaHaiti
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Senior Reviewer
6 reviews
1 helpful vote
4 of 5 stars Reviewed 1 September 2011

Except for the smoking rooms (which needs some attention) the rest of the hotel including the non smoking rooms are beautiful, neat and clean. The hotel is centrally located in the old colonial town, which places the guest in walking distance of all major places of attractions More

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Haydee Cruz, Manager at Mercure Comercial Santo Domingo, responded to this review
3 September 2011

Dear Guest, Thank you for taking the time to share your review following your recent stay at the Mercure Comercial. Your valuable feedback is important to ensure that we continually deliver the service that you expected when choosing to stay with us and it is a pleasure to know that you liked the location of the hotel and its services... More

Posted by an Accorhotels.com traveller
Nwe York City
1 review
4 of 5 stars Reviewed 10 August 2011

The Mercure Hotel is clean and affordable. Jorge, the restaurant's waiter is an absolute gentleman. He is thoughtful and knows the area well. I liked the ways in which the staff attends to the needs of the guest. In addition to great service, there is a grocery store "Jumbo" located one half block away, that will help with cravings for... More

Was this review helpful? Yes
Haydee Cruz, Manager at Mercure Comercial Santo Domingo, responded to this review
12 August 2011

Thank you for taking the time to provide feedback regarding your recent stay at the Mercure Comercial. I was delighted to read that you enjoyed your stay with us, and I am thankful you have chosen to share this feedback through Tripadvisor. In particular it was pleasing to read your comments regarding our staff. I am sure that this feedback... More

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Mercure Comercial Santo Domingo Also Known As

  • Mercure Santo Domingo
  • Accor Santo Domingo
Address: Calle El Conde Esquina Hostos | Ciudad Colonial, Santo Domingo 10210, Dominican Republic

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