We came to this hotel for our wedding. One suitcase was stolen the first day at the reception, there were two guards at the reception and two CCTV cameras... no need to say a ficus would have been more usefull. Management denied any responsibility. The room were not so clean, dust under the bed, soap in the bathroom and -I... more

In one word this hotel is nice. It is well maintained, nice rooms (some big some small), good airconditioning, good breakfast and above all a very good location. The hotel is situated in the heart of the colonial area in a shopping street called El Conde. We all enjoyed staying there and will stay there again if we visit DR... more

First of all, to hotel should not be given a three or more star rating- it is only 1/2 to 1 star. The air conditioning did not work my entire stay, the rooms were musty/mildew smelling and on numerous occasions I had to take the service elevator because the main elevator did not work. I moved rooms twice- the air... more

this hotel was better than I expected. Pros 1. In the middle of Zone Colonial, Great Location 2. Breakfast Buffet in the morning ( I only ate the fruit, flys were flying over the food) 3. Rooms were clean, I tipped a cleaning guy and young lady they made sure I had whatever I needed in my room. 4. Wifi... more

The complementary breakfast is very good, it inlcudes fresh fruits and you can ask the waitress for expresso coffee that is included. There is plenty of parking on the street across the street. We stayed at room 203 and it has a strong humidity smell. My friend stayed in another room and it was fine. more

We occupied 3 rooms at the Mercure Comercial for one weekend in March. Welcome drinks were provided and check-in was relatively painless. The main lift was out of service all weekend so you had to use the service lift in the kitchen. All three rooms were small but functional. The beds were comfortable but the rooms themselves were certainly not... more

This hotel is good if u are going to SD for a weekend. If u are planning on staying longer it will be best to book a better hotel. The rooms are very small and the service is not that great there, however there is a nice waiter, young that serve breakfast in the morning and he is very nice... more

I stay at the MERCURE at least 4 times a year. The staff is excellent. Most of the guys at the front desk know me by name. The food is also good. It's in the perfect location. The only thing I don't like is the rule on visitors, which a lot of hotels in Santo Domingo have the same rule... more

To Begin With, There was no A/C and they told me that it was not going to be working for the next 2 days (temperature is usually about 80 to 98 degrees in DR ), since i was with a couple of friends that were staying at the same hotel I Decided to stay . I was taken to my... more