If you are in the capital and need a nice chain hotel to stay in, in a central location, this is the place. Good for the $$ (depending on the season or time of year) and service is good. I've stayed here over 6 times and 7 years and the only true complaint and problem has been the fact that...
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Good hotel. Great for the value. Not near many of the better restaurants though. The casino remains closed. The staff is excellent and makes this one of the top hotels in the city. Will stay here again..
Reviewed 31 October 2011
Reviewed 28 May 2011
This is the best hotel in Santo Domingo. Beautiful ocean view, great staff, and a new parking. Really great.
Reviewed 27 January 2011
Thank you for taking the time to remark on your experience at our hotel. We are proud because this comment highlights the efforts of our staff and the qualities of our property.
Thank you once again and look forward to your return
Best regards
Elisabeth Reyes
Communications & Marketing Manager
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This is a newly built hotel. Location is perfect. Close to restaurants, bars and waterfront. Rooms are clean and the swimming pool is one of the best in Santo Domingo.
Thank you for your comments. If a relaxing swimming pool, highlighted by a great cocktail and spectacular ocean views is what you’re after, our hotel is definitely the best choice. Thank you again.
Sincerely,
Elisabeth Reyes
Communications & Marketing Manager
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Great servicie and great rooms with ocean view.. always we found free parking and with the directions for exclusive hotel parking and also always was with a security... really have a great time with my friends... and always the employees with a smile... tnak you so much for the great moments>>>>
We are very happy to learn that you had a great experience. Thank you for taking the time to show your appreciation for the service received during your stay, and thank you again for choosing us!
Sincerely,
Elisabeth Reyes
Communications & Marketing Manager
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Great location, awesome view to the Caribbean Sea, excellent service, unbelievable food. There was nothing to complain about while in the hotel, great service and great value all around. Everything from the room to the parking to the gym to the restaurant was simply lovely. The only way it had been nicer is if we had stayed longer.
Thank you for taking the time to write this great review of our property. Our staff is so happy to know you had an excellent stay and to receive your positive feedback.
We are looking forward to welcoming you back shortly.
Best Regards,
Elaine Osorio
Quality & Service Manager
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My first words have to be EXTRAORDINARY HOTEL. Hilton santo domingo as my opinion is the most comfortable, well located hotel in santo domingo. New parking very safe and very important for me. the food was great, the employees since you arrive till your check out they try always to please you. Definitely would return.
Thank you for sharing your feedback, we truly appreciate it. I’m glad that you enjoyed your stay and service experience,
Thank you again for choosing Hilton Santo Domingo, and hope to see you the next time you travel to Santo Domingo.
Regards,
Elaine Osorio
Quality & Service Manager
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For business reasons, i was at the Hilton Santo Domingo, i recived there the best service like never in my life, really really, like home. They have an axcellent location in the city and an easy accses. The service and the staff was excellen, besides of the facilities of parking that You provide much security as guest
Thank you for your review and for sharing your feedback. I’m glad that you enjoyed your stay and service experience,
Look forward to your return
Kind regards,
Elisabeth Reyes
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This surely is not a 4 or 3 1/2 star hotel. It is located next to a failed shopping center, that still share the same parking facilities, were parking is unsafe. We express our concerm to the front desk and they send us to the hotel parking lot. Late at night we had to look for someone to open the...
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Thank you for your valuable input. We are very proud of our recently opened parking and I am very sorry for the minor miscommunications while we fine tune our operation.
I am sorry that this time we have failed to meet your expectations and trust that we will have another opportunity to serve you in the future.
Best Regards,
Elisabeth...
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I very much enjoyed my stay here: the staff was friendly and the location was fantastic. They exceeded my expectations in every way. More than anything I'd say it represents great value for your money. The Gym was wonderful with a great view to the ocean. I'd definitely stay there again.
Thank you for taking the time to write this great review of our property. Our staff is so happy to know you had an excellent stay and to receive your positive feedback.
We are looking forward to welcoming you back shortly.
Elisabeth Reyes
Communications & Marketing Manager
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