I just spent a week at the Napolitano. I have never experienced such incredible friendly service starting from the manager, the people at the reception and the ladies cleaning my room. It felt better than being at home. Great idea to have live music every night by the pool, especially for those who are tired and do not feel like... more

The worst hotel that I have ever stayed in. The rooms are dirty, beds hard, cheap sheets(not even fitted to bed), toilet didn't work, no clock or radio in rooom. The staff is unprofessional and unknowledgable about anything. The only thing about the hotel that was nice was the outside restaurant. I would not recommend or ever stay in this... more

like this hotel with human dimension, and his warm staff. rooms facing the malecon in front of the caribbean sea, and a walking distance from the shopping center of the colonial zone. it' worth the price I could afford for a lenghthy stay! more

Out of the 3 other hotels i've stayed in while visiting santo domingo, this wasn't a good one. The hallways are very dim,the beds are hard,and the tv was a 13 inch.. Not to mention that the breakfast was terrible and you can't charge food from the restaurant to you room.. more

Where do I begin? My parents and I had just gotten back from driving FOUR hours from Punta Cana, it was very late at night, and we were tired as heck. We got to the hotel where it took 15 minutes to check it. I have no idea why it took so long. When we got to our hotel room... more

After planning my visit along with a native Dominican co-worker from Santo Domingo, I went alone and had a ball! I am not one for gambling my cash away and so stayed out of the casino. The pool is adjacent to the restaurant and the bar/lounge which features live entertainment all of which is situated on the 2nd floor just... more

Friendly hotel but my and my travel companions credit cards were scammed shortly after we handed them to check in. more

Traveler be warned. Your valuables are not safe at this Hotel. They stole my wife's engagement ring, and the staff (Management) would not write a report and couldn't care less... more

Pretty Good Hotel.. Good service and the casino is okay. The rooms are nice and clean.. For $100 a night it was worth it. The pool is small but clean and the ocean is right across the street so you have a nice for. more