i came here with my partner for our honeymoon i read all the reviews before coming away and can say i was a bit worried but when we arrived the hotel looked nice from the outside and the reception was the same as u see in the photos the staff were very helpful and we had some one take our... more

If you are looking for a relaxing, inexpensive getaway, than look no further than Barcelo Puerto Plata. My wife and I were i need of an R&R vacation when we stumbled on this hotel. When we arrived at the hotel, we checked right in (we had arrived earlier than the check in time) with no problems. If you are arriving... more

I stayed at this resort with my girlfriend in Nov 08 and we had a great time. The hotel is very clean and many resturants to pick from. The pizza resturant is open weather permitted as it is located on a balcony over looking the pool. The resort is nicely layed out with the pool in the middle and all... more

Where to start...My wife and I came to this same resort two years ago when it was still Occidental Grand Flamenco. Even though the name has changed, the feel was still excellent. We travelled this time with my brother, and my best friend, and were more than happy with the experience. The check-in counter was busy, but we got our... more

I felt compelled to write a review because I always read the reviews and wonder, was it really that bad? as I read the complaints. First of all, I am an American married to a Dominican, and I go back and forth between the US and DR until my husband is able to come to the States. Since the city... more

I have read many of the negative comments written about this hotel and can only conclude that the people were confused and staying at another hotel. We have booked to return next year with even more of my family (11 of us going next August) The Barcelo is by far the best all inclusive I have ever stayed at. Check... more

After reading most of the reviews I was willing to give this place a try but now I regret that I did. For the most part check in was quick but I could tell they are understaffed in that area. Check in was 3 PM and I got into my room before noon so I had the entire day to... more

My friend and I went to the Barcelo in May of 2009 and it was a perfect fit. No, it is not The Ritz, but people need to understand... YOU GET WHAT YOU PAY FOR. If I was paying 5 grand for my 1 week holiday, I might have been dissappointed, but I wasn't paying ANYWHERE near that. If you... more

Me and a friend booked our trip at this hotel for just under a 1000$. We arrived at our room on the first night and we both felt like crying. There was a cockroach on one of the beds, the lights and fridge didnt work, the bathroom didn't flush and the air conditioning didn't work. We went back to the... more