My First trip with my 3 sisters to Puerto Plata from Canada when we arrived ,we were greeted at the door with a nice cold cocktail which was very nice. when we signed in they didn;t have a room to accomadate the 4 of us together so they gave us a beautiful suite with a ajoining room so we could... more

This hotel is the worst place i have stayed at, i have travelled around the world with thomas cook. i was so disapointed with this hotel, i just dont know where to start. we were stuck in the dreadfull place for three weeks. rooms had water leaks daily. plug sockets hanging off the wall, staff entering your room whilst you... more

Have just arrived back from 2 weeks honey moon in grand paradise after being moved form another hotel due to health and safety ???, our first impressions of the hotel where perfect, hot towles when arrive in reception, very poliet staff, check in was very quick and pain less after a 9 hour flight. We had a superior room and... more

We were moved to here after booking the Fun Tropicale like many of the guests. The hotel was very nice but was looking forward to the 24 hr bar and the free horseriding which we didnt get at this hotel. The last bar shut at 1am!! Overall it was very nice, the entertainment was ok, a bit hit and miss... more

after visiting this hotel i was very dissapointed at not only the information given to me was all false, but the staff were very rude,drinks were served in plastic cups all day and night,no entertainment except for a room made up like a classroom with 4 bottles if you wanted a drink,rooms were basic but clean not enough chairs in... more

hi there people me and my family have just returned from this holiday in dominican republic staying at this hotel and i have to say it was absolutely awful to stay here more so because we stayed out there 2 years ago in a lower star rating hotel which in fact had 100 times more to offer than this one... more

We had to change rooms three times beacause AC was not working. Entertaiment is not organized at all (Do not have any nigh time shows like other resorts) Food is OK more

This was my 6th time to this resort and Ive never been disappointed!...I have never been sick from the food and neither has anyone Ive travelled with there.Its steps to the beach...staff is wonderful,nightly entertainment was great!.When I book my Dominican trip I dont even look at the other resorts.It feels like my second home and would definatly recomend this... more

just got back from the dominican and the grand paradise it was excellent the animation team work there butts of to keep you happy beauty is mental so funny the kids club is great fristina is excellent with the kids they loved her the only down side is the recepsion staff are very rude and the food does take a... more