We arrived on the day that the hurricane was passing the island so most of the hotel was shut down, however the staff did everything they could to help. The following day the hotel was a mess following the hurricane but the staff did an amazing job of getting it ready for use. Rooms- we were given a free upgrade... More

I booked this last minute trip to get away with a few girlfriends I had the time of my life, the food is excellent, so much to choose from we didn't even bother requesting a sit down meal. Every night there was a different food theme and all the Waite staff dressed up for ex: Mexican, Chinese but they didn't... More

We to like the previous writer must put the record straight for the Riu Merengue. We have stayed at all the hotels on this complex, the Riu Mambo, Riu Merengue and Riu Bachata and it does not deserve such negative comments. We as a personal choice prefer the Riu Merengue as we feel that the rooms are bigger. From the... More

My boyfriend and I aged 22 and 21 stayed here for two weeks. It was absoulty fantastic. We used mostly the bacheta facilities where the animation team are out of this world. They work so hard and made our holiday that extra bit special. We got involved and made plenty of friends this way. The animation team performed most nights... More

I have stayed at this hotel many times and after seeing some of the negative reviews thought I would give my true and honest opinion. I love the Merengue and the Dominican Republic and here are a few of the reasons why. The staff in the hotel are fantastic, from the Reception Staff to the gardenders, everyone will stop and... More

Stay at the bachata but use the merengue pool! Just got back from 2 weeks at the riu merengue and had a fantastic time. My boyfriend and I booked just 2 weeks in advance and were really impressed with what we got for our the £704 price tag. If you are torn between the bachata and the merengue (located next... More

We stayed for 2 weeks in May 2012 and had a fantastic time once again.We really do not know what people find to complain about at this hotel.All staff from the management down to the gardeners are all excellent friendly and helpful and all go out of thier way to speak. The food is very good with a wide and... More

Really, I think this hotel is not the best but compared with what you pay it' s worth the money, a lot of people say "we stayed on Riu before and it 's not the same standards" HELLO...¡ Puerto plata is one of the cheapest destinations of the caribbean, so don' t complain about it a make the most of... More

Overall this is the best holiday ive been on. The safe were amazing and worked endlessly. Nothing was a hassle for anyone. We did have a few issues in the apartment but things were sorted...on dominican time. The food is varied and of a very good quality. Even had bbq's on the beach. The complex itself is beautiful and very... More