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All 48 Puerto Plata hotels »

Cofresi Palm Beach & Spa Resort

3.5 of 5
1 Paradise Drive, Puerto Plata 57000, Dominican Republic (Formerly Be Live Grand Carey)
Hotel amenities
Cofresi Palm Beach & Spa Resort
Ranked #19 of 48 hotels in Puerto Plata
3.5 of 5 stars 462 Reviews
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462 reviews from our community

What travellers say about this hotel
  • Time share(8)
  • Very good(6)
  • Golf cart(5)
  • Junior suite(4)
  • Ocean world(4)
  • CUSTOMER SERVICE(3)
  • First day(3)
Traveller rating
    155
    120
    57
    51
    79
Only show reviews for Family (126) | Couples (204) | Business (3)
Date Rating
Philadelphia, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 May 2012
1
person found this review helpful

We celebrated my wife's 50th Birthday at this 5 star resort. The people, the weather, the ammenities and the staff were simply outstanding. As frequent travelers for twenty-five plus years, this vaction was full of joy, outstanding entertainment, and quality food and beverages. We enjoyed ourselves to the utmost and met several good people to mingle with. We would definitely... More

Was this review helpful? Yes
Jenny Hernandez, Public Relations Manager at Cofresi Palm Beach & Spa Resort, responded to this review
5 May 2012

Dear Guest REVLEH: Thank you for staying at Cofresi Palm Beach & Spa Resort with your wife recently. It is of great honor to us to receive a review like this one that you have kindly shared with us. We would also like to thank you for categorizing us as a "5 Star All-Inclusive Resort". In Cofresi Palm Beach &... More

Killeen, Texas
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 May 2012
6
people found this review helpful

Facts: 1. Motel is not handicap accessible. 2. Staff is very unfriendly 3. Motel substandard 4. When there is a electrical outage, the toilet does not flush 5. Not worth the money you spend 6. Best portion of trip was leaving, unfortunately I left with food poisoning and had it for more than three days. Had to go to doctor... More

Was this review helpful? Yes
Jenny Hernandez, Public Relations Manager at Cofresi Palm Beach & Spa Resort, responded to this review
4 May 2012

Dear Guest Cutepie 01, We are certainly sorry to hear that your trip was not enjoyable. Guest satisfaction is our goal and we strive to ensure all of our guests experience the best vacation possible. Please know that yours was not a typical experience at our hotel, we do feel the need to correct a few of the statements in... More

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Turner Valley, AB
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 May 2012
1
person found this review helpful

Cofresi values their guests. This may seem like a basic tenant of resorts, but in this day and age, I really wonder. I swear Cofresi hires *the* nicest people, the employees here are genuinely friendly and are extremely helpful and smiling all of the time. Also, most of them are fluent in English, which let me tell you as a... More

Was this review helpful? Yes
Jenny Hernandez, Public Relations Manager at Cofresi Palm Beach & Spa Resort, responded to this review
14 May 2012

Dear Guest Tennika I: It is of great honor to us to receive a review like this one that you have kindly shared with us. We are delighted to read that your experience was so nice and memorable. We thank you for your compliments and for appreciating the efforts of our staff to transform this stay for you as an... More

Calgary, Canada
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 May 2012
3
people found this review helpful

I am always a little sceptical about traveling to countries that are poverty stricken or have a “third world” reputation, but I must say that Cofresi breaks the mold. We first realized we were in for a treat when we got to the check-in and the wait was relatively quick (maybe 15 minutes at most). The staff apologized profusely and... More

Was this review helpful? Yes
Jenny Hernandez, Public Relations Manager at Cofresi Palm Beach & Spa Resort, responded to this review
8 May 2012

Dear Guest Angela C: Thank you for choosing Cofresi Palm Beach & Spa Resort for your recent stay. Your compliment towards our staff and our facilities really shows the readers the true results of our efforts to provide an unforgettable experience. We hope to have the opportunity to pamper you and your family at our property in the near future... More

Hickory, NC
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 29 April 2012
5
people found this review helpful

Let's start with the positives: The staff are fantastic...from the animation team aka Blackie, Barbie, Sexy Banana, Tony Montana, and Eddy Murphy who provided entertainment ie volleyball and taught me how to dance the Bachata to the Bartenders like Maria Matais who makes the best margaritas outside Mexico to the grounds crew like Ramon Marte who keep the beach clean... More

Was this review helpful? Yes
Jenny Hernandez, Public Relations Manager at Cofresi Palm Beach & Spa Resort, responded to this review
8 May 2012

Dear Guest David V, Thank you for posting a review about your stay at the Cofresi Palm Beach & Spa Resort and for choosing our hotel for your holidays. In the name of our team, we want to express how glad we are to know that you had a memorable holiday thanks to the friendliness of our staff members; your... More

Calgary, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 28 April 2012
3
people found this review helpful

Diamond in the rough! It seems like there really aren’t that many resorts that are just “doing it right” anymore, but man am I ever glad we stumbled upon Cofresi. They take service very seriously here and make sure that pretty much every need you have is fulfilled. Maid are constantly refilling the mini-fridges for you with beer and water... More

Was this review helpful? Yes
Jenny Hernandez, Public Relations Manager at Cofresi Palm Beach & Spa Resort, responded to this review
8 May 2012

Dear Guest Sandy f: As we are deeply committed to achieving our guest’s total satisfaction, your opinion is very important to us. I’m delighted to read that your expectations were met. In the name of our team, we want to express how glad we are to know that you had a memorable holiday thanks to the friendliness of our staff... More

Calgary, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 28 April 2012
3
people found this review helpful

I just stayed here for a two weeks with a big group of friends and family. Rooms here are absolutely HUGE, really cool motifs with bright colors. Also, the rooms are kept very clean and are completely serviced every day. The maid staff and front desk staff are extremely friendly and able to help with any problem, or concern that... More

Was this review helpful? Yes
Jenny Hernandez, Public Relations Manager at Cofresi Palm Beach & Spa Resort, responded to this review
14 May 2012

Dear Guest Sylas H, In the name of our team, we want to thank you for choosing our hotel facilities and premises for your holiday. We also thank you for taking time to write a review about your experience. In Cofresi Palm Beach & Spa Resort we aim to ensure a memorable holiday to our beloved guests through the friendliness... More

Bethesda
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 26 April 2012
2
people found this review helpful

Six of us girls just got back from 4 days at the Confresi Palm and we had a blast! We got a great deal on cheapcarribean.com. I was a little worried about the hotel, but once we arrived it was amazing! The trip was fun because we made it fun everyday. The rooms looked exactly like the pictures (ask for... More

Was this review helpful? Yes
Fairfax, VA
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 25 April 2012
7
people found this review helpful

First, loved my vacation friends! Love to Ana, Titianna, Brittany, Pat, Corey, Melissa, Jaylyn, Terrel.. The list could keep going. I am not going to convince you that the complaints are total lies. The food was not gourmet but I always found something to eat and was happy - silver lining was that I had no desire to overeat. With... More

Was this review helpful? Yes
Salt Lake City, Utah
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 25 April 2012
2
people found this review helpful

I just came back from a week at the Cofresi Palm Beach & Spa Resort and had a great time. We got a great deal on cheapcarribean.com, so we had a low expectations that this all-inclusive resort would live up to the description, but it did! The rooms were just like the pictures and the pool/beach areas were just as... More

Was this review helpful? Yes

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Additional Information about Cofresi Palm Beach & Spa Resort

  • Sun Village Puerto Plata
  • Sun Village Resort Spa
  • Sun Village Hotel Cofresi
  • Dominican Republic Sun Village
  • Sun Village
  • Sun Village Dominican Republic
  • Sun Village Spa
  • Sun Village Resort
  • Sun Village Resort & Spa
  • Sun Village Resort Dominican Republic
Address: 1 Paradise Drive, Puerto Plata 57000, Dominican Republic (Formerly Be Live Grand Carey)
Price Range: ££

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Cofresi Palm Beach & Spa Resort
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