Shame about the heat though, as it's the one thing that couldn't be controlled, and boy..was it hot! The Barcelo was filled with friendly and helpful staff right from the Registration to the Check Out. Never a problem for the staff to get us what we wanted, and to accommodate all of our requests. High marks for the management allowing... more

I am taking the time out to write this to you because this is a very infuriating and frustrating situation. I am going to also forward this email to my lawyer because i feel like I have been wrongly accused. My family and I (6 of us) stayed at the Barcelo Puerto PLata Resort from June 19 2008 to June... more

6 of us in our mid 20's booked the Barcelo Premium Puerto Plata. We stayed the week of April 25- May 01 2009, and I must say this resort has exceeded our expectations. We were a little hesitant booking this resort after reading some of the negative reviews, but found this resort to be well worth our money. We arrived... more

as we have been to many many places and the majority of the time had great times we felt it was time to write our first ever review of a hotel also we know you allways get the odd review where we people are never happy well we are not that type we are quite easily pleased when we arrived... more

My girlfriend and I traveled to Barcelo because she was there last year with her parents. How i never traveled before she recommended Barcelo to help break me in to a resort because her experience was so great prior. We both are a young couple, still in University and we felt alittle over looked. When sitting at a table it... more

Flight not great, too many delays and no entertainment but the food was good.When we got to Puerta Plata we were met with an Air-condtioned van to take us to out hotel. When we arrived we went to the prestigue desk and within minutes they put our luggage in a jeep and took us to our suite. BLDG 10. very... more

I returned yesterday from the Barcelo Hotel and again to all the people who are complaining you should have upgraded to the Premium Club. The food was superb from the lobsters at lunch to the custom made breakfasts everyday. The service in the premium club is impeccable and the staff can't do enough for you. There is no waiting in... more

Good points: There was a wide variety of food. The a-la-cartes were high quality and we were equally impressed with the selection in the buffet restaurant. The service in the a-la-carte restaurants was excellent (and it didn't require a tip to be served unlike at the other bars!) Snacks were readily available throughout the day. We particularly enjoyed going to... more

I just returned from this hotel after one week with 2 teen age daughters (17) (18). I must admit I went with alot of fears after reading the reviews posted and except for reserving the chairs by the pool early (6:30 - 7:00 am) and the beach. The rest is not true. We stayed in Building 10 as we were... more