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Sanctuary Cap Cana Golf & Spa


Sanctuary Cap Cana Golf & Spa
Fantino Falco 70 | Playa Juanillo, Cap Cana, Punta Cana, Dominican Republic
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Traveller Reviews

[ Date ] [ Rating ]
Outstanding
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5 of 5 stars
new york
22 Jun 2009

The staff was awesome...extremely polite, attentive and just great. Pool bar staff...Wander, William, Angel and Yiannie were almost too perfect. The service was impecable...they clean rooms twice a day...Anything we wanted we got, even a private cab ride to the town with the cabby, Enny, who stayed with us and brought us back to the resort. The pools were warm... more

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5 of 5 stars
DR
12 Jun 2009

My husband and I took a quick decision after searching online and found this place! It was a a great retreat for us, not many people around but beach and pools were all for us, Blue Marlin restaurant? delicious! Very good offer for an unexpected mini vacations, room was well kept, staff was very friendly and attentive.Looking forward to come... more

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3 of 5 stars
ILLINOIS
7 Jun 2009

We spent one week at Sanctuary. Property - is beautifully done in the main area, but other sections seem to be neglected. Great pool, many flowers, very clean. Picture perfect from the main balcony. Great View from our Jr Suite. Has Cable TV, but the design of the room does not allow you to watch TV from the bed! Not... more

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2 of 5 stars
NC
2 Jun 2009

We are here as part of a group trip paid for by our company. No work involved, simply a free trip where we had no choice about location. The hotel is very nice, rooms are great. Food is great, but very expensive. Drinks expensive. Gift shop outrageus, ($22 US for bug spray, $25 for SPF 30 sunscreen), no other shopping... more

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3 of 5 stars
Leon
30 Apr 2009
1/3 found this review helpful

I stayed there with my girlfriend, friends with children, grandparents and adult friends also, the place is beautiful, great beaches, awesome pool. The service is not that good, when you ask for something it doesn´t get done right away. There are NO activities for young children so it is a no no for couples with children. And there are no... more

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5 of 5 stars
united kingdom
29 Apr 2009
1/1 found this review helpful

I have travelled around the world and stayed in many different types of accomodation ranging from hovels in Bangkok whilst backpacking to 5 star luxury whilst honeymoon in Barbados. The purpose of my trip to the Dominican Republic and the Sanctuary Cap Cana was business. From the moment we arrived to the moment we left we were treated like royalty.... more

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4 of 5 stars
boston
23 Apr 2009
1/2 found this review helpful

Cap Cana is the newest, most upscale resort destination in the Caribbean today. At its center is the beautiful Sanctuary Cap Capa. Like any new resort, there are still some areas that need improvement, but the lovely rooms, spectacular grounds, and genuine "want to exceed your expectations" attitude make you quickly forget that this property is still in its infancy.... more

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3 of 5 stars
Lexington, Kentucky
1 Apr 2009
1/3 found this review helpful

This is a little different review as I have not stayed at the hotel yet. But, I feel it remains a valid concern about the hotel. I am wanting to stay at the hotel. I am wanting to stay there for a very lengthy period of time. Therefore, have some questions. I have e-mailed three different people at the hotel... more

Management response from
ManagerCapCana, Resident Manager

Dear Mr. Greetings from the Sanctuary and thank you very much for contacting us, Please resend your request to my email address resident.manager@sanctuarycapcana.com and I will personally take care of your concerns. We have been experiencing problems with our Internet Server in the last couple of weeks. Should you need anything, please do not hesitate to contact us, Best Regards,...

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5 of 5 stars
Virginina
24 Mar 2009
1/1 found this review helpful

After reading numerous unflattering reviews about the Sanctuary Hotel at Cap Cana, I was concerned about taking the 20 players for our annual golf trip there. We arrived on March 18 and departed on March 23 and from beginning to end, our stay was absolutely perfect. The staff was totally committed to our satisfaction and every request was quickly handled.... more

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5 of 5 stars
new jersey
21 Mar 2009
1/1 found this review helpful

My wife and I had never been to the carribean before together and this place was more than I had expected. After reading many reviews prior to going I was uncertain what to expect. But once we arrived it was more than I had hoped and the room, the views and most important the hospitality was great. Whenever you needed... more

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Sanctuary Cap Cana Golf & Spa Address

Fantino Falco 70 | Playa Juanillo, Cap Cana, Punta Cana, Dominican Republic