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All 96 Punta Cana hotels »

Riu Palace Macao

4.0 of 5
Playa de Arena Gorda, Punta Cana, Dominican Republic
Hotel amenities
Ranked #43 of 96 hotels in Punta Cana
4.0 of 5 stars 977 Reviews
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977 reviews from our community

What travellers say about this hotel
  • Very good(33)
  • Room service(23)
  • Air conditioning(18)
  • Pool area(15)
  • Palm trees(14)
  • Great time(12)
  • Beach bars(12)
  • Japanese restaurant(8)
  • Entertainment staff(5)
Traveller rating
    434
    290
    121
    78
    54
Only show reviews for Family (173) | Couples (366) | Business (12)
Date Rating
GCBaker01
Chatham, Canada
Reviewer
3 reviews
2 helpful votes
4 of 5 stars Reviewed 17 February 2012 NEW
1
person found this review helpful

It was our first time at the RIU Palace Macao, and third time to the DR. The reviews that I had read previous to our stay were for the most part accurate. Hard beds, average to good food, spectacular beach, lots of beach loungers, exceptional staff and an all-inclusive hotel that was showing it's age, but still clean and comfortable.... More

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thedogfather
Waterloo
2 reviews
13 helpful votes
5 of 5 stars Reviewed 7 February 2012
4
people found this review helpful

I feel really sorry for those people who read negative reviews of this RIU and then did not go. Suffice it to say that the food was good and varied, the staff were friendly, the place was clean, the beach was perfect and the booze was full strength. I am certain that some visitors had a bad trip and I... More

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caprice063
Atlantic City
1 review
1 helpful vote
3 of 5 stars Reviewed 7 February 2012
1
person found this review helpful

I booked via Expedia and asked for the newest Riu Palace in Punta Cana. We've stayed at Riu Palace Riviera Maya and not sure if that possibly set the bar too high....but Macao should 'not' be rated as a Palace. First, we find it's the oldest and closing in April for total refurbish...that made me a bit nervous. Requested the... More

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bertw
Detroit, MI
2 reviews
8 helpful votes
4 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

The Macao was very comfortable, the staff was very friendly and helpful. The food was very good but was boring after a week. Always lots of lounge chairs around the pool and on the beach. The Macao is very easy to navigate your way around not a lot of walking to get to the beach or restaurants like in other... More

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Marilyn121
Winnipeg, Canada
1 review
3 of 5 stars Reviewed 4 February 2012

This was my 3rd time to Punta Cana. 1st time at a Riu, I heard great things. I was very dissappointed with this Riu, it was very run down, in need of repair/upgrading. The food was of a 3*. The beach is beautiful, the resort was clean, ant the staff and service was outstanding. Marilyn from Winnipeg More

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pmb1106Hewlett
Hewlett
1 review
3 helpful votes
4 of 5 stars Reviewed 3 February 2012
3
people found this review helpful

We just got back from the Riu Macao. We went went another couple and we all agreed that this was a great hotel. We found the staff were very friendly and accommodating. The food was very good. The beach was beautiful. There were always plenty of lounge chairs for everyone. I heard they are renovating. My suggestion is to get... More

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LDGM
San Francisco, California
Reviewer
5 reviews
4 helpful votes
4 of 5 stars Reviewed 30 January 2012
4
people found this review helpful

My husband and I had previously stayed with Riu at two locations in Mexico (Playa del Carmen and Cabo San Lucas). For those readers not familiar with this major group of sun destination resorts head-quartered in Spain, it is one of the leaders in its niche. We find the all-inclusive formula goes a long way to assure relaxation - you... More

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Scott S
Lebanon, Pennsylvania
1 review
3 helpful votes
5 of 5 stars Reviewed 27 January 2012
3
people found this review helpful

We spent a week here from 1/2/12 - 1/5/12. We were apprehensive at first after reading some of the reviews, but the trip was booked and we took our chances. We absolutely LOVED it. EVERYTHING! There are always things you can nit pick about, but I cannot complain about anything. The staff, hotel itself, pool, beach, bars, food was ALL... More

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KarmaSca
1 review
2 helpful votes
1 of 5 stars Reviewed 27 January 2012
2
people found this review helpful

The trip started terribly when we got on the plane and realized that we didn't get the extra leg room we paid for booking with sunwing. Upon arrival at the resort we booked months in advance ClubHotel RIU BAMBU we were informed that they over booked and we had been "upgraded" to the Riu Palace Macao. This was definatley not... More

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Trailsblahblahblah
Toronto, Canada
2 reviews
1 helpful vote
2 of 5 stars Reviewed 26 January 2012
1
person found this review helpful

Just got back from a week in this hotel, we had a good time but most of this was in spite of the hotel. The beach is spacious and generally nice. The clientele trend older and there were many heavy smokers, having my kids exposed to second hand smoke is not fun. The staff are friendly and for the most... More

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Riu Palace Macao Also Known As

  • Riu Palace Macao Hotel
  • Riu Palace Macao Punta Cana
  • Riu Macao
  • Riu Palace Punta Cana
  • Rui Palace Punta Cana
Address: Playa de Arena Gorda, Punta Cana, Dominican Republic

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