I feel really sorry for those people who read negative reviews of this RIU and then did not go. Suffice it to say that the food was good and varied, the staff were friendly, the place was clean, the beach was perfect and the booze was full strength. I am certain that some visitors had a bad trip and I... More

I booked via Expedia and asked for the newest Riu Palace in Punta Cana. We've stayed at Riu Palace Riviera Maya and not sure if that possibly set the bar too high....but Macao should 'not' be rated as a Palace. First, we find it's the oldest and closing in April for total refurbish...that made me a bit nervous. Requested the... More

The Macao was very comfortable, the staff was very friendly and helpful. The food was very good but was boring after a week. Always lots of lounge chairs around the pool and on the beach. The Macao is very easy to navigate your way around not a lot of walking to get to the beach or restaurants like in other... More

This was my 3rd time to Punta Cana. 1st time at a Riu, I heard great things. I was very dissappointed with this Riu, it was very run down, in need of repair/upgrading. The food was of a 3*. The beach is beautiful, the resort was clean, ant the staff and service was outstanding. Marilyn from Winnipeg More

We just got back from the Riu Macao. We went went another couple and we all agreed that this was a great hotel. We found the staff were very friendly and accommodating. The food was very good. The beach was beautiful. There were always plenty of lounge chairs for everyone. I heard they are renovating. My suggestion is to get... More

My husband and I had previously stayed with Riu at two locations in Mexico (Playa del Carmen and Cabo San Lucas). For those readers not familiar with this major group of sun destination resorts head-quartered in Spain, it is one of the leaders in its niche. We find the all-inclusive formula goes a long way to assure relaxation - you... More

We spent a week here from 1/2/12 - 1/5/12. We were apprehensive at first after reading some of the reviews, but the trip was booked and we took our chances. We absolutely LOVED it. EVERYTHING! There are always things you can nit pick about, but I cannot complain about anything. The staff, hotel itself, pool, beach, bars, food was ALL... More

The trip started terribly when we got on the plane and realized that we didn't get the extra leg room we paid for booking with sunwing. Upon arrival at the resort we booked months in advance ClubHotel RIU BAMBU we were informed that they over booked and we had been "upgraded" to the Riu Palace Macao. This was definatley not... More

Just got back from a week in this hotel, we had a good time but most of this was in spite of the hotel. The beach is spacious and generally nice. The clientele trend older and there were many heavy smokers, having my kids exposed to second hand smoke is not fun. The staff are friendly and for the most... More