We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 98 Punta Cana hotels »

The Reserve at Paradisus Palma Real

4.5 of 5
Playa de Bavaro, Punta Cana 23000, Dominican Republic
Hotel amenities
The Reserve at Paradisus Palma Real
Ranked #3 of 98 hotels in Punta Cana
4.5 of 5 stars 486 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

486 reviews from our community

What travellers say about this hotel
  • Golf cart(19)
  • Very good(18)
  • Gabi beach(13)
  • Room service(13)
  • Main resort(11)
  • Time share(9)
  • Family concierge(7)
  • Kids zone(5)
  • Bedroom master suite(5)
  • Sol Melia(4)
Traveller rating
    311
    108
    38
    16
    13
Only show reviews for Family (211) | Couples (201) | Business (3)
Date Rating
Durham
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 June 2012 NEW
3
people found this review helpful

We stayed here for a week in May. It was - by far - the worst resort experience I have ever had. On initial arrival, the facilities and beach are beautiful. The rooms are large and comfortable. However, you quickly learn that the staff are downright rude. And let's be honest, at an all-inclusive, there is little motivation to provide... More

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 31 May 2012 NEW via mobile
1
person found this review helpful

I really enjoyed the beautiful scenery. , the people are soooo nice and always happy and smiling Danny Romero and Welding Davis are my favorites they are quick and the best bartenders they are always smiling and nice if you see them make sure you introduce yourself. I recommend you to stay here.

Was this review helpful? Yes
Branchburg, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 30 May 2012 NEW
1
person found this review helpful

Seven years ago, the Paradisus Palma Real opened their BEAUTIFUL resort in the Dominican Republic. That first year, I went with my mom and son (then 6 months old) and we were just BLOWN AWAY by the beauty of the resort, the UNBELIEVABLE rooms, pools, service and overall experience. The resort was brand new and everything was just PERFECT!! When... More

Was this review helpful? Yes
Shrub Oak, New York
1 review
5 of 5 stars Reviewed 29 May 2012 NEW

The resort was beautiful, clean & tons of fun! My brother got married & the 60+ people that attended had nothing but the highest praise for Paradisus. Of special significance were Adenawer Perez & Natanael Silvestre from the Hydro Grill. They knew exactly when to freshen up our beverages & were always within view for the slightest whim. We will... More

Was this review helpful? Yes
Allendale, NJ
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 29 May 2012 NEW
3
people found this review helpful

We stayed here in April and it was a wonderful time for my wife and 4 children age 6-13. The stars of the week were the people and the pool at the Reserve. The people were very kind and for the most part very attentive. Big thanks to Genaro Luis as our concierge, Alexander and mgt for helping with Easter... More

Was this review helpful? Yes
Princeton, NJ
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 28 May 2012
4
people found this review helpful

Making Reservation - Stayed at this resort via RCI September 2011. I had read a number of reviews and tried to cover all the bases before I selected this resort. Right from the start I contacted Alex regarding a request for a room upgrade to a swim-up suite. Poor Alex, no matter how many questions, he promptly answered each and... More

Was this review helpful? Yes
Bogart, Georgia
1 review
5 of 5 stars Reviewed 27 May 2012

Our family of 5 spent 5 nights at The Reserve. It was an amazing vacation! The property was beautiful, the service was excellent, and the pool was perfect. A special thank you to Deivi Cueto. He took great care of our family. It was a super vacation!

Was this review helpful? Yes
O'Fallon, Missouri, United States
1 review
4 of 5 stars Reviewed 25 May 2012

My family and I stayed at the Reserve at the Paradisus Palma Real. This is a beautiful property (so is the non reserve side). What we especially loved was the service by everyone at the Reserve properly but wanted to give one person a specific thank you. Adalberto Jimenez was a jack of all trades. He cooked, he got towels,... More

Was this review helpful? Yes
Buenos Aires
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 22 May 2012
3
people found this review helpful

We spent 9 nights in late March and had a great time there, the place has a very nice infrastructure, pools everywhere, lovely rooms and a superb layout, with the con of being a little far from the beach, forcing you to a 10 min walk, or wait for the golf cart. Some bicycles would be a good idea. Having... More

Was this review helpful? Yes
Rafael Torres, General Manager at The Reserve at Paradisus Palma Real, responded to this review
25 May 2012

Dear guest, It is truly a pleasure for me to hear that you had a great stay at our The Reserve at Paradisus Palma Real Resort, and that you appreciated the friendliness and dedication of our staff. We are aware that it is thanks to our excellent team that we are able to accomplish our goal - the total satisfaction... More

Dallas, Texas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 21 May 2012
2
people found this review helpful

We were in the Family Concierge section on the second floor. Our room was beautiful. Our stay was so nice and relaxing. Our concierge, Yiselle who was very sweet and called us frequently throughout our stay. No one ever bothered us with a sales pitch which I am very glad they did not because it would have been a waste... More

Was this review helpful? Yes
Rafael Torres, General Manager at The Reserve at Paradisus Palma Real, responded to this review
25 May 2012

Dear guest, I would like to extend my gratitude for selecting us to celebrate your family vacation and for sharing the impressions of your recent stay. It is a pleasure for me to hear that you had an awesome family vacation with us. I regret that Vento Restaurant did not meet your expectations. You may rest assured that I took... More

Travellers who viewed The Reserve at Paradisus Palma Real also viewed

Paradisus Palma Real
4.5 of 5 stars 1,675 Reviews
Punta Cana, Dominican Republic
Show Prices ABS:HotelCheckRates-d583034?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Iberostar Grand Bavaro Hotel
4.5 of 5 stars 1,335 Reviews
Punta Cana, Dominican Republic
Show Prices ABS:HotelCheckRates-d1233228?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Paradisus Punta Cana
4 of 5 stars 1,996 Reviews
Punta Cana, Dominican Republic
Show Prices ABS:HotelCheckRates-d149395?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 98 hotels in Punta Cana, ranked by popularity »

Been to The Reserve at Paradisus Palma Real? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about The Reserve at Paradisus Palma Real

Playa de Bavaro, Punta Cana 23000, Dominican Republic
Price Range: ££££

Owners: What's your side of the story?

If you own or manage The Reserve at Paradisus Palma Real, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
The Reserve at Paradisus Palma Real
Show the lowest price for this hotel (from our partners)
Show Prices